Elija Lekwana
Sunnyside,Gauteng
Summary
A detail-oriented professional with exceptional verbal communication, customer service, and administration skills. Demonstrates the ability to work collaboratively, adapt to change, and manage time effectively under pressure. Committed to delivering thorough and organised results while maintaining flexibility in dynamic environments.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work history
Administrative assistant
Spine Intervention
Pretoria, Gauteng
11.2019 - Current
- Handling incoming and outgoing calls and emails
- Scheduled appointments for patients, clients, and representatives
- Managed filing, issued receipts, prepared account statements, and maintained bookkeeping records
- Facilitated initial interactions with patients and clients to ensure comfort
- Billing consultations: First consultation, follow up and In-hospital
- Authorisations: Hospital preauthorisation for surgical admission
- Processed claims, allocated payments, and performed account reconciliation
- Booking theatre
Education
Certificate of Higher Education - Business Studies
Pretoria Technical College
Pretoria, Gauteng 02.2017 - 12.2019
Skills
- Excellent verbal communication skills
- Customer service skills
- Administration skills
- The ability to work well with others
- To be thorough and pay attention to details
- To be flexible and open to change
- The ability to organise time and workload
- The ability to work under pressure
Languages
English
Intermediate
Affiliations
- Sporting and reading
Accomplishments
- Awarded certificate - 1st year excellent employee (October 2020)
- Awarded certificate - Employee of the year (December 2024)
- Awarded certificate - 5 years of service (December 2024)
Certification
- Driver's licence C1 (Code 10)
Timeline
Administrative assistant
Spine Intervention
11.2019 - Current
Certificate of Higher Education - Business Studies
Pretoria Technical College
02.2017 - 12.2019