Elias Thabo Matsipa
Bloemfontein
Summary
Driven graduate with hands-on experience in communication science and proficiency in Microsoft Office. Committed to leveraging skills to enhance organizational success. Eager to contribute to a dynamic team and drive innovation through effective communication and technology. Productive employee with proven track record of successful project management and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service. Trustworthy Administrator with 3 years of practical experience and dedicated work ethic. Self-motivated to consistently provide first-class results in line with stringent targets and deadlines.
Overview
9
9
years of professional experience
Work History
Service Desk Officer
Central University of Technology
Bloemfontein
05.2022 - 08.2025
- Expertly created job cards to streamline workflow and improve service delivery.
- Proficient in report writing that enhances clarity and decision-making processes.
- Extensive experience with the Archibus system, optimising infrastructure management.
- Skilled in writing minutes to ensure accurate documentation of meetings and follow-ups.
- Successfully managed and executed minor projects, ensuring timely completion and adherence to specifications.
- Developed comprehensive scope of work documents to define project parameters effectively.
- Conducted site meetings and presentations, effectively communicating project progress and requirements.
- Competently attended site meetings, provided quotations, and facilitated invoice and payment processes to support financial accountability.
- Collaborated with team members to achieve target results.
- Managed complaints with calm, clear communication and problem-solving.
- Achieved service time and quality targets.
- Developed team communications and information for meetings.
Substitute Teacher
Senakangwedi [2019-2020] Phano[2021-2022]
Bloemfontein
12.2019 - 05.2022
- Taught Sesotho and Economics (Senakangwedi 2020)
- Taught English and Life Orientation (Phano Primary School 2022)
Court Interpreter
Provicial Court, Free State
Bloemfontein, South Africa
01.2018 - 11.2018
- Accurately interpreted spoken and written conversations between different languages for clients.
- Translated conversations and documents between two parties in professional situations.
- Maintained strict confidentiality and professionalism in sensitive settings, earning trust from clients and agencies.
- Provided full [Language] to [Language] translation services.
- Proofread written translated material to check words, grammar and phrases.
Student Assistant
Bloemfontein
02.2017 - 10.2017
- He assisted in delivering computer classes and enhancing digital skills for diverse student groups.
- They collaborated in marking assessments, ensuring timely and accurate feedback to elevate academic performance.
- Supported translation classes, facilitating practical language learning and effective communication skills.
Education
Certificate of Higher Education - EDUCATION
TEFL PROFESSIONAL INSTITUTE TEACHER RECORD
CHINA2024
Grade 12 -
SENAKANGWEDI SS SCHOOL
National Diploma - Language Practice
CENTRAL UNIVERSITY OF TECHNOLOGY, FREE STATE
FREE STATEB Tech - Language Practice
CENTRAL UNIVERSITY OF TECHNOLOGY, FREE STATE
FREE STATEADVANCED MINUTES TAKING AND REPORT WRITING SKILLS 2024 PROGRAM -
TINOTEL TRAINING INSTITUTE
Computer Literacy - Archibus System
CENTRAL UNIVERSITY OF TECHNOLOGY, FREE STATE
FREE STATESkills
- Problem-solving skills
- Ability to work well under pressure
- Written and verbal communication skills
- Computer literacy (Word, Excel, PowerPoint, Outlook, Publisher)
- Good organisation, with attention to detail
- Project management
- Report writing
- Infrastructure management
- Complaint resolution
Languages
Sesotho
Xhosa
English
Afrikaans
References
- Mr Malgas, Deputy Principal, Phano Primary School, 081 022 2336
- Mr Khumalo, Facility Manager, Estate and Infrastructure, CUT, 060 578 0061
- Miss Tsolo, Administrator, Estate and Infrastructure, CUT, 078 298 8681
- J Ernest, Service Desk Officer, Central University of Technology, Free State, 082 963 4206, jernest@cut.ac.za
Timeline
Service Desk Officer
Central University of Technology
05.2022 - 08.2025
Substitute Teacher
Senakangwedi [2019-2020] Phano[2021-2022]
12.2019 - 05.2022
Court Interpreter
Provicial Court, Free State
01.2018 - 11.2018
Student Assistant
02.2017 - 10.2017
Certificate of Higher Education - EDUCATION
TEFL PROFESSIONAL INSTITUTE TEACHER RECORD
Grade 12 -
SENAKANGWEDI SS SCHOOL
National Diploma - Language Practice
CENTRAL UNIVERSITY OF TECHNOLOGY, FREE STATE
B Tech - Language Practice
CENTRAL UNIVERSITY OF TECHNOLOGY, FREE STATE
ADVANCED MINUTES TAKING AND REPORT WRITING SKILLS 2024 PROGRAM -
TINOTEL TRAINING INSTITUTE
Computer Literacy - Archibus System
CENTRAL UNIVERSITY OF TECHNOLOGY, FREE STATE