Eliaana Satira
Cape Town
Summary
Dynamic and results-driven professional with extensive experience in customer service and food safety. Proven ability to enhance guest satisfaction through effective communication and teamwork. Skilled in maintaining a clean and organized environment while ensuring efficient food delivery and adherence to safety protocols.
Overview
2027
2027
years of post-secondary education
Work History
Food Runner
Tallas Tavern
Cape Town
- Delivered food promptly to tables, ensuring customer satisfaction.
- Communicated effectively with kitchen staff for accurate order fulfillment.
- Maintained cleanliness of dining areas to enhance guest experience.
- Assisted servers by refilling drinks and providing additional support.
- Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
- Removed dishes and glasses from tables for cleaning.
- Maintained supplies such as napkins, silverware, glassware and plates throughout shift.
- Greeted and welcomed customers as they arrived at the restaurant.
General Warehouse Worker
Santa Annas
Cape Town
- Operated forklifts to move products within the warehouse.
- Organized inventory to ensure easy access and efficient workflow.
- Loaded and unloaded shipments with precision and care.
- Assisted in packaging products for shipping to customers.
- Followed safety protocols while handling equipment and materials.
- Cleaned up work areas at the end of each shift to maintain a safe work environment.
- Reported any damaged items to supervisors immediately upon discovery.
- Communicated effectively with co-workers regarding product movement within the facility.
- Packed boxes and stock using organizational guidelines.
- Protected items by wrapping in cling film, padded moving blankets and tape.
General Worker
In2foods
Cape Town
- Assisted customers with product selection and inquiries.
- Maintained cleanliness and organization of work areas.
- Collaborated with team members to fulfill customer orders efficiently.
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Scrubbed and polished counters to remove debris and food.
- Assembled and served meals according to specific guest requirements.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Maintained safe food handling practices to prevent germ spread.
Education
Strand Secondary School
Cape Town , South AfricaSkills
- Customer service
- Food safety
- Team collaboration
- Effective communication
- Time management
- Safety protocols
- Team building
- Teamwork and collaboration
- Efficient movement
Languages
Afrikaans
First Language
English
Advanced (C1)
C1
Timeline
Food Runner
Tallas Tavern
General Warehouse Worker
Santa Annas
General Worker
In2foods
Strand Secondary School