Elan Widegger
General Manager - Operations
Johannesburg,GP
Summary
To secure a challenging role in the management field with a reputable company where I can utilize my leadership, teamwork, and communication skills to drive organizational success. Seasoned Operations Manager and talented leader with 4 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
Work History
General Manager - Operation
IRT Security NPC
03.2023 - Current
- Responsible for the day-to-day operations of the company as well as managing a team of 60 employees
- Managing the deployment of security officers to multiple sites as well as overseeing the overall security plan of each site
- Responsible for the VIP team and their deployment
- Responsible for engaging with external security providers to ensure the highest level of security for our clients.
- Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Championed continuous improvement initiatives that enhanced operational performance across all departments.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Head of Non-Routine Protection
CSO Johannesburg
01.2021 - 03.2023
- Responsible for the protection of non-routine events, functions and summer camps and ensuring adequate protection
- Overseeing a volunteer team of 100 volunteers.
- Proved successful working within tight deadlines and a fast-paced environment.
- Organized and detail-oriented with a strong work ethic.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
- Provided professional services and support in a dynamic work environment.
- Applied effective time management techniques to meet tight deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Close Protection Officer
IRT Security NPC
01.2019 - Current
- Responsible for the protection of VIP clients.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Provided professional services and support in a dynamic work environment.
Part Time IRO
IRT Security NPC
01.2018 - 01.2021
- Immediate Reaction Officer responsible for the protection of schools and synogagues.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Evaluated the effectiveness of existing security measures by conducting regular audits on systems, processes, and incident reports to identify areas for improvement.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
- Supported event planning teams by providing input on necessary security arrangements during special functions or high-profile meetings.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Created a culture of safety awareness among employees through regular presentations and communication on security issues.
- Assisted in developing comprehensive security policies to address potential risks and protect company assets.
Sound Recorder and Editor
20Chai
01.2018 - 08.2018
- Responsible for all sound recording and editing of podcasts.
- Streamlined post-production workflows through efficient organization and management of recorded material.
- Developed customized solutions for clients'' unique audio requirements by staying current on industry trends and technologies.
- Increased efficiency in studio operations by maintaining an organized inventory of equipment and implementing regular maintenance schedules.
Education
Bachelor of Commerce - Strategic Management
Varsity College
Johannesburg, South Africa 04.2021 -
Bachelor of Commerce Honours in Management - Management
Varsity College
Johannesburg, South Africa 04.2018 - 04.2020
Grade12 - Matric
King David Victory Park High School
Johannesburg, South Africa 04.2013 - 04.2017
Skills
Performance reporting
undefinedPersonal Information
- ID Number: 9905125148081
- Age: 24
- Marital Status: Single
References
- Greg Surmany, CSO Johannesburg, COO at CSO Johannesburg, 072 566 4416
- Liron Sanders, IRT Security NPC, COO at IRT Security NPC, 082 513 1552
- Jonathan Glajchen, CSO Johannesburg, Colleague, 082 551 1559
Affiliations
Community Security Organisation (CSO), Johannesburg
Volunteer & Security Officer | 2018 – Present
- Security Leadership & Team Management (2021 – 2023):Spearheaded the security operations for eight summer camps, safeguarding over 1,500 attendees.
Directed a volunteer team of 60, coordinating across multiple locations to ensure comprehensive security coverage.
- Event and Function Security Coordination (2019 – 2021):Led a cadre of 20 seasoned security personnel in devising and executing detailed protection strategies for various events and functions.
Collaborated closely with organizational leaders to navigate non-standard operations, upholding and enhancing professional standards within the team.
- Rapid Response and Incident Management (Since 2021):Active member of the CSO reaction team, responding promptly to a spectrum of security and medical emergencies.
Focused on teamwork and professionalism to address incidents efficiently and achieve strategic objectives.
- Collaborative Crime Prevention Initiatives:Participated in the CSO operations team, working in tandem with the South African Police Services (SAPS) and other key stakeholders to deter crime.
Fostered relationships with SAPS, Community Policing Forums, private security entities, and community members, contributing to a unified approach in crime prevention.
Timeline
General Manager - Operation
IRT Security NPC
03.2023 - Current
Bachelor of Commerce - Strategic Management
Varsity College
04.2021 -
Head of Non-Routine Protection
CSO Johannesburg
01.2021 - 03.2023
Close Protection Officer
IRT Security NPC
01.2019 - Current
Bachelor of Commerce Honours in Management - Management
Varsity College
04.2018 - 04.2020
Part Time IRO
IRT Security NPC
01.2018 - 01.2021
Sound Recorder and Editor
20Chai
01.2018 - 08.2018
Grade12 - Matric
King David Victory Park High School
04.2013 - 04.2017
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