Elaine Busi Mahlakwane
Kempton Park
Summary
Experienced with performing detailed quality inspections and ensuring compliance with industry standards. Utilizes strong analytical skills to identify and address quality issues swiftly. Knowledge of processes and regulatory requirements essential for maintaining top-tier quality assurance.
Skilled Quality Control Inspector focused on performing appropriate and useful analysis of products and component materials in order to drive quality improvements in manufacturing environments.
Overview
11
11
years of professional experience
Work History
Procurement Officer
DHL Supply Chain
Kempton Park, South Africa
01.2024 - 11.2025
- Purchased supplies with optimum quality for business needs and budget goals.
- Managed inventory levels through strategic procurement planning, avoiding stock-outs and excess inventory.
- Evaluated supplier quotations and conducted comparisons to leverage and deliver on budgets.
- Built strong relationships with suppliers to optimise performance and guarantee contract deliverables.
- Managed procurement costs, guaranteeing expenditures never exceeded allocated budget.
- Identified and contacted potential suppliers to improve supply management.
- Resolved disputes with suppliers through effective negotiation and problem-solving techniques.
- Managed supplier relationships to foster long-term partnerships and ensure consistent supply chain stability.
Production Line Supervisor
DHL Supply Chain
Kempton Park
01.2024 - 11.2025
- Conducted regular performance evaluations to provide constructive feedback for employee development.
- Enforced safety protocols, ensuring a safe working environment for all team members.
- Collaborated with cross-functional teams to identify improvement areas and implement changes.
- Negotiated better pricing and ensured reliable delivery of raw materials through strong supplier relationships.
- Monitored production processes rigorously, adjusting as needed to enhance product quality.
- Managed inventory levels to ensure timely replenishment of raw materials and prevent delays.
- Streamlined production processes, increasing output while maintaining high-quality standards.
- Coordinated staff training programs for consistent skill development and knowledge sharing.
- Delivered on-the-floor supervision, providing employees with morning production briefs, task allocation and on-the-job training.
- Reported to senior management on team performance, challenges, and strategic opportunities.
- Gave clear staff instruction to achieve production output.
- Planned and communicated daily manufacturing tasks and targets.
- Checked work throughout production phases for good quality control.
- Monitored worker behaviours and enforced standards for consistent safety protections.
Quality Assurance Lead
DHL Supply Chain
Johannesburg
04.2022 - 11.2025
- Collaborated with cross-functional teams to ensure seamless integration of QA efforts into product development lifecycle.
- Led root cause analysis efforts for major defects, preventing reoccurrence and improving overall product stability.
- Improved customer satisfaction with high-quality products through meticulous QA processes.
- Communicated directly with QA team to resolve user-reported problems and questions.
- Conducted regular audits of testing environments to maintain accuracy and consistency across all test scenarios.
- Investigated variances, performed root-cause analysis and documented corrective actions to resolve complications.
Pharmacist Assistant/ Quality Assurance
Pharmaceutical Contractors
12.2018 - 08.2021
- Monitored production processes to verify adherence to quality standards and specifications.
- Trained new staff on quality control procedures, enhancing team competency and efficiency.
- Confirmed the required specifications and measurements of materials that were ordered for projects.
- Inspected output samples, checking for faults and quality using appropriate methods.
- Assessed completed batch records, evaluating successes and highlighting areas requiring quality improvements.
- Motivated and encouraged new junior employees.
- Liaised with production teams to address quality issues and facilitate corrective actions promptly.
Pharmacist Assistant
DSV
02.2015 - 11.2018
- Managed complaints with calm, clear communication and problem-solving.
- Maintained clean, safe working environments to eliminate accident risks.
- Resolved customer queries and problems using effective communication and providing step-by-step solutions.
- Met schedule using excellent planning and coordination skills.
- Trained and mentored employees to maximise team performance.
- Prepared range of written communications, documents and reports.
Education
Certificate of Technical Studies - Post Basic Pharmacist Assistant
S Buys Academy
Carletonville, South Africa07-2014
Skills
Workflow and production planning
Scheduling coordination
Standard operating procedures
- Quality assurance
- Root cause analysis
- Cross-functional collaboration
Refference
Name: Prudence Mahole
Position: Quality Assurance Lead
Contact: +27 67 005 9096
Name: Marthinus Deidrick
Position: DC Manager
Contact: +27 82 450 8974
Skills
- Performance evaluation
- Continuous improvement
- Safety protocol enforcement
Languages
English
Afrikaans
Zulu
Hobbies and Interests
Listening to music
Group Exercise
Reading
Languages
4,B2,2,A2,4,B2
Timeline
Procurement Officer
DHL Supply Chain
01.2024 - 11.2025
Production Line Supervisor
DHL Supply Chain
01.2024 - 11.2025
Quality Assurance Lead
DHL Supply Chain
04.2022 - 11.2025
Pharmacist Assistant/ Quality Assurance
Pharmaceutical Contractors
12.2018 - 08.2021
Pharmacist Assistant
DSV
02.2015 - 11.2018
Certificate of Technical Studies - Post Basic Pharmacist Assistant
S Buys Academy