Elaine Fourie
George,ZA
Overview
14
14
years of professional experience
5
5
years of post-secondary education
Work History
Franchisee
König Coffee Garden Route
George, ZA
10.2013 - Current
- Oversee daily business operations to ensure smooth functioning and client satisfaction
- Guarantee all clients in the area are continuously supplied with coffee machines and consumables
- Develop and present proposals to clients, highlighting the benefits of renting or purchasing coffee machines, and oversee contract signing and setup
- Manage financial processes, including quotations, invoices, purchase orders, billing, statements, and bank reconciliation
- Provide troubleshooting support and technical assistance for coffee machines
- Handle programming, installation, and training for a wide range of coffee machines
- Conduct repair, maintenance, and servicing of coffee machines, including brands such as Jura, Saeco, Siemens, Bosch, Gaggenau, Gaggia, Breville, Godrej, Rooma, and industrial group machines
- Handling all HR Responsibilities
- Streamlined daily operations to boost business efficiency
- Ensured seamless client supply of coffee machines and consumables
- Closed sales through persuasive proposals and contract signings
- Handled all financial docs, ensuring accurate billing and reconciliation
Office Manager and Accountant
J&E Catering Equipment
George, ZA
01.2012 - 02.2016
- Oversee financial operations, including quotations, invoices, purchase orders, billing, statements, and bank reconciliations
- Implemented effective invoicing, improving cash flow management
- Drive sales of catering equipment to clients in the restaurant, butchery, deli, and bakery sectors
- Boosted sales revenue through strategic client engagement
- Executed marketing strategies, enhancing sales by tapping new sectors
- Optimized repair bookings and streamlined parts sourcing, boosting service
- Increased catering equipment sales with strategic client engagement
Office Administrator
National Auto Glass
George, ZA
01.2011 - 12.2011
- Streamlined quote and invoice generation for installations, ensuring precision and efficiency
- Minimized resource wastage through effective optimization of cutting lists
- Expertly designed custom aluminum windows tailored to client specifications
- Efficiently sourced materials and specialized hardware to meet project needs
- Systematically managed all company documentation
- Coordinated and issued work orders for two distinct teams
- Provided front desk assistance and managed switchboard operations seamlessly
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Education
High School Diploma -
Jim Fouche High School
Bloemfontein, ZA 01.2000 - 12.2004
Skills
- Business networking
- Operations management
- Marketing expertise
- Market tracking
- Service dispatching
- Problem-solving aptitude
- Professional demeanor
- Finance and accounting oversight
- Staff management
- Business marketing
- Budgeting and cost control
- Self motivation
- Sales promotion
- Decision-making
- Inventory management
- Employee development
- Direct sales
- Sales management
- Multitasking Abilities
- Professionalism
- Verbal and written communication
- Financial management
- Time management abilities
- Contract administration
- Financial administration
- Reliability
- Excellent communication
- Performance improvement
- Customer relationship management
- Inventory tracking and management
- Customer service management
- Team leadership
Timeline
Franchisee
König Coffee Garden Route
10.2013 - Current
Office Manager and Accountant
J&E Catering Equipment
01.2012 - 02.2016
Office Administrator
National Auto Glass
01.2011 - 12.2011
High School Diploma -
Jim Fouche High School
01.2000 - 12.2004
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