To ensure that - All settlement instructions received from clients are correctly communicated to SG Paris and the sub-custodians for global and sub-Sahara Africa trades
All settlements settle and status intimations are sent to clients.
All cash and holdings are reconciled on a daily basis and any exceptions cleared within 24 hours.
All queries are monitored and replied to within 24 hours.
CA announcements are created and notifications sent to the clients immediately when necessary or within 3 hours of receiving the notice
CA elections are completed and the election files balance prior to the elections being sent to Custodians, and that they are sent within the deadline
All CA payments are processed and confirmations sent to clients
Items on the bank account are cleared daily including daily recon of all cash accounts linked to activities relating to global custody.
All queries are responded to and follow-up is done regularly, and assist where needed
Fund Administrator
Standard Chartered Bank
05.2016 - 02.2017
Performing Fund Administration duties
Ensuring the daily cash/bank reconciliations are completed for Funds/Accounts allocated.
Effective Customer liaison
Prepare daily cash balances / bank reconciliations for all funds allocated.
Conduct proper investigations and resolve any reconciling differences with fund managers or clients.
Process cash flow and blends i.e. creations / liquidations and distributions received daily.
Ensuring the overall accuracy of the unit price, by complying with FSB regulations at all times.
Process investment trades, swaps, futures, market to markets, dividends, and update transactions.
Performing accurate Net Asset Value calculations including expense and accrual calculations.
Researches breached tolerances on NAV and provide adequate explanations and backup where appropriate.
Raise issues with senior of any tolerances that has been breached where no explanation can be found.
Investigating and answering queries with fund managers, custodians, auditors and clients.
Ensure the line manager and others, as appropriate, are kept aware of all issues/problems/queries/work in progress that may impact upon the quality of service being given.
Prepare all components of interim and final accounts and monthly reconciliation packs for a variety of funds.
Prepare monthly reconciliation packs / trustee statements with supporting internal and client’s reports.
Exceeding expectations of fund participants and adhering to deadlines when sending month end reports.
Liaising with the Market facing areas – (Data Integrity, Reconciliations, Income, Trade support and Corporate Actions) to ensure the on-going accuracy of the unit price / financial accounting records / reduce regulatory risks.
Liaising with Managers Relations groups, Investors, Investments Managers and Auditors.
Provide superior service to ensure that customer relations can be managed effectively.
Establish and maintain good working relationships with clients and colleagues.
Undertake appropriate housekeeping duties e.g. filing and operation of clean desk policy.
Ensuring compliance with company policy and procedures; client service level agreements and internal controls.
Manager - Offshore Trade Processing
STANLIB Asset Management
10.2014 - 02.2016
To lead, motivate and maintain discipline in the team
Effectively delegate work
Daily prioritization and effective work allocation to ensure that time is not wasted
Professional and relevant communication.
Positive and negative feedback.
People Management and Engagement includes: This includes Delegation, Training and Empowerment of the team.
The team should be fully empowered to handle all functions within Offshore
This includes continuous and effective prioritisation and allocation of resources.
Ensure that team priorities are aligned with those of the greater Ops and Stanlib
To accompany and re-inforce on the job training. Includes putting the training material together and delegating the training.
Effective and efficient delegation of duties with the emphasis on delegating some ad hoc duties to the team members
Completion of Mid-Year and Final KPI's for team members
Ensure that all processes are followed and that the team knows what is expected from them.
Assistant Manager - Offshore Trade Processing
STANLIB Asset Management
10.2008 - 09.2014
Process foreign dealing trades for the Fund/Portfolio Managers
Liaising with Fund Administrators
Liaising with local banks
Ensuring that all foreign trade instructions received from the Fund /Portfolio Managers via Charles River is actioned timeously
Ensure that trades are dealt offshore timeously
Authorise the buying/selling of shares from Offshore Fund /Portfolio Administrators
Verifying captured trades timeously on System (HiPort System)
Assist with the reconciliation of the fund accounts as well as the script accounts.
Applying for foreign exchange cover i.e. spot, forward, with dealers through various local Banks
Checking and verifying instructions to be sent to the local banks to effect EFT payments (both foreign and local currency).
Dealing with queries from Fund Administrators, Local banks, Fund Managers, other internal and external departments
Facilitate Private Placements
Releasing funds for local customers on the Business Online System (provided by Standard Bank)
Releasing funds for local customers on the Cash Focus System (provided by ABSA Bank)
Ad hoc duties
Trade Processing Specialist
STANLIB Asset Management
08.2006 - 09.2008
Process foreign dealing trades for the Fund Managers
Liaising with Fund Administrators
Liaising with local banks
Processing foreign trade instructions received from the Fund Managers
Buy/sell shares from Offshore Fund Administrators
Adhering to trade cut-off times
Ensure that trades are dealt offshore timeously
Ensure trades are loaded and captured timeously on System (HiPort System)
Balance the fund accounts
Applying for foreign exchange cover i.e. spot, forward, with dealers through various local Banks
Dispatching instructions to the local banks to effect EFT payments (both foreign and local currency).
Dealing with queries from Fund Administrators, Local banks, Fund Managers and other internal departments
Releasing funds for local customers on the Business Online System (provided by Standard Bank)
Lead QA Engineer, Senior Functional Test Specialist (Voice Salesforce Projects) at ABSA Group LimitedLead QA Engineer, Senior Functional Test Specialist (Voice Salesforce Projects) at ABSA Group Limited