Efron Maralack

Pianist and Saxophonist

Provided cocktail music;

Music for Corporate Events;

Performed with a Jazz Quartet;

Performed as a classical/ jazz duet

Owner of a coffee shop located in Somerset-West, who made the decision to close the establishment due to a severe decline in business exacerbated by the COVID-19 pandemic.

• Maintained accurate records of client interactions, ensuring seamless service delivery during policy reviews or renewals.
• Enhanced customer trust by addressing concerns and explaining complex policy details in understandable terms.
• Established long-lasting relationships with clients through proactive communication and exceptional service.
• Explained features, advantages and disadvantages of various policies to promote insurance sales.
• Carried out administrative tasks such as handling policy renewals, maintaining records and collecting insurance payments.
• Collaborated with underwriters to customize insurance policies for unique client needs, achieving higher sales numbers.
• Developed targeted marketing strategies for specific demographics, increasing the overall client base significantly.
• Developed and implemented strategies to maximize customer satisfaction.