Thato Motaung
Administrator
Germiston
Summary
Capable administrator with experience handling all aspects of payroll processing, including employee paychecks and deductions. Brings comprehensive understanding of applicable laws and regulations related to payroll and employee benefits. Excellent communicator answering employee inquiries and resolving any payroll-related issues.
Overview
4
4
years of professional experience
Work History
Branch/ payroll administrator
Workforce Staffing
04.2022 - Current
- Responded to employee inquiries to provide information regarding payroll deductions and related issues.
- Managed accurate records of employee time off, leave balances, and attendance for precise pay calculation.
- Coordinated with HR personnel to verify accuracy and completeness of employee information.
- Handled complex payroll situations such as back-pay calculations and overtime payments with accuracy and professionalism.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Submitted reports on payroll activities.
- Prepared detailed reports on payroll activities for management review, highlighting areas requiring improvement or attention.
- Managed employee records on database to maintain accuracy and updated information.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Provided excellent customer service by addressing employee inquiries about their paychecks promptly and accurately.
- Contributed to cross-departmental communication by participating in meetings and sharing relevant payroll updates with team members.
- Ensured timely salary disbursements for employees, maintaining strict adherence to company policies and deadlines.
- Offered payroll-related subject matter expertise to management and employees to resolve payroll discrepancies.
- Assisted in the creation of clear guidelines outlining acceptable timesheet submission practices among employees.
- Reduced errors in payroll calculations with meticulous attention to detail and thorough data verification.
- Supported the overall financial health of the organization by ensuring accurate and timely payroll processing, contributing to a positive work environment.
In Checker
DB Schenker
12.2021 - 01.2022
- Receiving goods
In House Clerk
DPD Laser
11.2021 - 12.2021
- Assist customers to get their online orders delivered to them
Call Centre Consultant
CTrack Fleet Management Solutions (Pty) Ltd
05.2020 - 04.2021
- Calling leads
- Warming up leads, probing, correcting client's details
- Transferring and wrapping up leads
- Handling objections and learning closing techniques
Education
BA Hons in Public Management and Governance - undefined
University of Johannesburg
Bachelor of Public Administration - undefined
University of Venda
Grade 12 - undefined
Thwalima Secondary School
Skills
Knowledge of government policies
Microsoft Office
Strong focus on service delivery
Invoicing
Microsoft outlook
Report writing
Maintaining employee records
Reviewing timesheets
Resolving discrepancies
Reviewing data
Filing
Problem-Solving
Excellent Communication
Decision-Making
Teamwork and Collaboration
Planning and Coordination
Organization and Time Management
Flexible and Adaptable
Self-Motivated
Active Listening
Teambuilding
Written Communication
Good Telephone Etiquette
Critical Thinking
Multitasking Abilities
Interpersonal Communication
Shortcourses
- Digital Marketing: Crafting a winning strategy, MANCOSA, 2023
- Workplace Relations, SpecCon, 2021
References
- Rose Kunene, Administration Manager, Workforce Staffing, 011 394 0108
- Sherwin Reddy, Supervisor, DPD Laser, 010 600 2323
- Sharlock Matibiti, Supervisor, DB Schenker, 011 971 8400
Timeline
Branch/ payroll administrator
Workforce Staffing
04.2022 - Current
In Checker
DB Schenker
12.2021 - 01.2022
In House Clerk
DPD Laser
11.2021 - 12.2021
Call Centre Consultant
CTrack Fleet Management Solutions (Pty) Ltd
05.2020 - 04.2021
BA Hons in Public Management and Governance - undefined
University of Johannesburg
Bachelor of Public Administration - undefined
University of Venda
Grade 12 - undefined
Thwalima Secondary School