EDZISANI MULAUDZI

Supervised [20]+ loading dock staff, allocating tasks and managing operations.

• Obtained transport quotes, negotiating with hauliers and securing best price.
• Prepared and planned weekly load list and dispatch schedules.
• Reduced transport costs through overhaul of 3PL supplier contracts.
• Inspected vehicles for load weights, packing and order safety.
• Evaluated risk information to submit standard and ad hoc risk reporting for board, committees and management.
• Assessed financial data to measure risk exposure, stability and profitability, recommending solutions.
• Forecasted developments involving investment risks and economic influences to protect client interests.
• Recommended insurance strategies to reduce or control risk, enhancing protection.
• Evaluated financial statements to determine capability of company to repay debts.
• Coordinated daily logistics activities for timely order fulfillment and customer satisfaction.
• Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
• Evaluated transportation options to identify the most cost-efficient carriers, saving on shipping expenses.
• Resolved any issues arising from shipment discrepancies or damaged items promptly, minimizing impact on overall operations.

• Arranged transportation for goods dispatch, evaluating time schedules and prices of various couriers on [System] to evaluate most cost-effective prices.
• Coordinated logistics operations, optimising transportation routes for efficient product delivery.
• Utilised data analytics to assess supplier performance and identify areas for improvement.
• Implemented quality control measures for incoming goods, maintaining high product standard.
• Manage a portfolio of clients to achieve profitable growth.
• Responsible for the execution of sales strategy to allocated customers.
• create and drive action plans to increase value at allocated customers.
• Be accountable for debtors.
• Prepare regular sales reports of progress
• achieve sales targets

• Working on SAP, Planning of loads, Compiling finance and budgets, Manage of all fleet and drivers, Coaching of drivers, Negotiating rates with suppliers, Project Managing
• Worked with Commercial, Planning and Quality teams to ensure appropriate stock levels.
• Reduced transport costs through overhaul of 3PL supplier contracts.
• Investigated stock discrepancies and escalated issues.
• Inspected vehicles for load weights, packing and order safety.
• Produced certificate of origin and bill of lading for export of cement Service].
• Obtained transport quotes, negotiating with hauliers and securing best price.

• Coordinate Activation's, Customer Service, Engaging with different service providers, Install Ont (routers), Achieve daily and Monthly Targets, Assist in Fiber breakdowns
• Trained and supervised team to deliver on store sales targets.
• Served as customer service team lead, enforcing company policies, answering co-workers' questions and training new staff.
• Set up business contracts, obtained signatures and processed paperwork.
• Facilitated ongoing training to keep sales team successfully closing deals and revenue over R50000 per month.
• Managed 10-member sales team activities to consistently meet 70% of sales quotas.

• Developed and implemented driver checklists, improving companies response to vehicle safety issues and repair needs.
• Gathered, assessed and reported on vehicle tracker information to optimize fleet operations and route planning.
• Booked in and organized all MOT checks.
• Established daily route planning and optimization using Zoho.
• Reduced costs by maintaining vehicles, optimizing routes and reassigning jobs.
• Managed tracking software to produce reports on efficiency and analyze information about drivers and fleets.

• Used consultative sales techniques to understand customer needs and recommend relevant products and services.
• Responded to telephone and in-person requests for information.
• Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
• Increased referral business by establishing a strong rapport with existing clients, leading to positive word-of-mouth recommendations and an expanded customer base.

• Cashier, Reconcile of cash drawer, Ensuring proper stock control, POD Management, Customer Service, Sell cell phones, Book phones for repairs, Reaching monthly targets
• Helped customers with specific item requests by answering questions and offering knowledgeable product advice.
• Maintained neat and clean shop floor and storage areas.
• Completed opening and closing procedures, verifying proper cash-on-hand amounts and allocating resources.
• Balanced cash drawer accurately at the end of each shift, demonstrating strong attention to detail.
• Reviewed new promotions and monitored price changes.
• Ensured smooth transactions with the use of point-of-sale systems and cash registers.
• Contributed to store growth by participating in promotional events and engaging with potential customers.
• Provided exceptional service through active listening skills, understanding customer preferences and requirements before making suggestions or processing purchases.
• Enhanced store sales by up selling products and suggesting additional items to customers.