Edwin Savadye
Server
Cape Town
Summary
Communicative server dedicated to providing elevated service and providing unforgettable guest experiences. Creative floor leader offering experience providing service to large numbers of dinner guests at popular, fast-casual restaurants.
I also describe myself as resourceful, someone who takes ownership of challenges of problems if occurs.
I am motivated waiter with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
8
8
years of professional experience
1
1
Certification
2
2
Languages
Work History
Assistant Server
SO UPTOWN
Dubai
02.2023 - 11.2023
- Greet and escort customers to their tables
- Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
- Prepare tables by setting up linens, silverware and glasses
- Inform customers about the day’s specials
- Offer menu recommendations upon request
- Up-sell additional products when appropriate
- Take accurate food and drinks orders.
- Communicate order details to the Kitchen Staff
- Serve food and drink orders
- Check dishes and kitchenware for cleanliness and presentation and report any problems
- Arrange table settings and maintain a tidy dining area
- Deliver checks and collect bill payments
- Carry dirty plates, glasses and silverware to kitchen for cleaning
- Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
- Provide excellent customer service to guests
Waiter
San Marco
Cape Town
06.2020 - 03.2021
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Section leader
Aaron +27 67 614 5493
Waiter
Greenleaf
Cape
09.2015 - 04.2018
- Warmly giving new and returning customers welcome and escorting them to tables
- Keeping server areas clean and stocked to increase efficiency while working tables.
- Maintaining customer satisfaction by clarifying questions about orders and specialty items.
- Maintaining customer satisfaction with timely table check-ins to assess food and beverage needs.
- Sharing knowledge of 30 plus menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Inspecting dishes and utensils for cleanliness.
- Resolving swiftly guest complaints to maintain complete customer satisfaction and workforce effectiveness.
- Applying broad knowledge of wine, cider and beer to increase daily beverage sales.
Manager
Rene +27 76 357 7679
Education
High School Diploma - Language Arts Education
SOS HERMANN GMEINER HIGH SCHOOL
BINDURA ZIMBABWE Skills
Interpersonal CommunicationInterpersonal and Written CommunicationResourceful and ReliableContributing Team PlayerCrisis HandlingEmotional ResilienceFlexible and Adaptable
Table Setting
Order Taking
Cleanliness standards
Up-selling techniques
Menu presentation
Bill computation
Basic Math
Food station setup
Safe Food Handling
Food Running
Kitchen Communication
Heavy Lifting
Willing to Learn
Teamwork and Collaboration
Food Safety Standards
Ability to Lift 30 Pounds
POS System Operation
Table Setting
Languages
English
Advanced (C1)
Shona
Bilingual or Proficient (C2)
Additional Information
I completed a one month task force at Rixos Marina Abu Dhabi UAE as party of my experience
Certification
Task force at Rixos Marina Abu Dhabi as a server
Interests
Bartender Mixologist
Timeline
Task force at Rixos Marina Abu Dhabi as a server
03-2023
Assistant Server
SO UPTOWN
02.2023 - 11.2023
Waiter
San Marco
06.2020 - 03.2021
Waiter
Greenleaf
09.2015 - 04.2018
High School Diploma - Language Arts Education
SOS HERMANN GMEINER HIGH SCHOOL