Summary
Overview
Work History
Education
Skills
Itandcomputercompetencies
Identitynumber
Driverslicense
Contactnumber
Personal Information
Software
Interests
Timeline
Generic
Edwin Mona

Edwin Mona

Mr
Springs

Summary

Experienced hospitality professional with over 5 years of expertise as a waitron, specializing in high-end private events and fast-paced dining environments. Strong background in customer service and sales, including experience as a sales consultant. Dedicated to delivering exceptional service, ensuring customer satisfaction, and contributing to team success. Adaptable with experience in both private and large-scale events, and possesses strong communication and interpersonal skills. Passionate about exceeding customer expectations and committed to delivering high-quality service for a positive impact on your team.

Overview

12
12
years of professional experience

Work History

waiter & bartender

Carnival City Casino (Carnival club Hotel)
11.2012 - 11.2015
  • As a Waitron at Carnival Club Hotel, I am dedicated to delivering exceptional guest experiences in a fast-paced and dynamic hospitality environment. With over 5 years of experience, I expertly manage table service, from welcoming guests and taking orders to serving food and beverages with attention to detail. I ensure that all guests receive friendly and efficient service, maintaining the highest standards of professionalism. My goal is to create a welcoming atmosphere and contribute to the overall guest satisfaction, whether during casual dining or special events.

Sales consultant

DISCOUNT DÉCOR
01.2020 - 02.2022

As a Sales Consultant at Discount Decor Furniture Warehouse, I specialize in providing personalized customer service and expert guidance to help clients find the perfect furniture pieces for their homes or businesses. With a deep understanding of the latest trends and a focus on affordability, I assist customers in selecting items that align with their style and budget. My goal is to create a seamless shopping experience, from consultation to delivery, ensuring customer satisfaction every step of the way.

Manager

Coffee Been & Go
01.2017 - 01.2020
  • Managing and ordering new and old stoke, Opening and Closing of store, Shift Making, Stoke Taking, Marketing, Cash up

Barista

Cup N Cakery
03.2024 - Current
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Education

Grade 12 -

Laban Mothlabi Comprehensive High School
Springs
11.2010

Skills

Goal Orientated

Itandcomputercompetencies

  • Ms office Suite
  • Ms Window Suite
  • Pilot
  • Mircos

Identitynumber

9111265523080

Driverslicense

Code 10

Contactnumber

065 728 8240

Personal Information

  • Age: 32
  • Gender: Male
  • Nationality: South African
  • Marital Status: Married

Software

Microsoft Windows suite, micros ,Pilot

Interests

Passion for learning

Timeline

Barista

Cup N Cakery
03.2024 - Current

Sales consultant

DISCOUNT DÉCOR
01.2020 - 02.2022

Manager

Coffee Been & Go
01.2017 - 01.2020

waiter & bartender

Carnival City Casino (Carnival club Hotel)
11.2012 - 11.2015

Grade 12 -

Laban Mothlabi Comprehensive High School
Edwin MonaMr