Edmos. T Matsika
Barman, Waiter
Cape Town,WC
Summary
Dedicated hospitality professional with strong customer service and effective communication skills. Experienced in enhancing guest experiences and supporting team operations in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Food and beverage Management Trainee
Victoria falls Safari Lodge
Victoria falls Zimbabwe
01.2024 - 01.2025
Waiter, Barman
Bluehills camp Mzingwane
Umzingwane
11.2022 - 11.2023
- Took orders and communicated effectively with kitchen staff.
- Mixed cocktails according to standard recipes and customer preferences.
- Maintained cleanliness and organization of the bar area and equipment.
- Assisted in inventory management of beverages and supplies.
- Handled cash transactions and processed payments accurately.
- Engaged with customers to enhance their dining experience through conversation.
Restaurant Waiter
Cresta Churchill
Bulawayo
04.2023 - 07.2023
- Provided exceptional customer service in a fast-paced dining environment.
- Took and processed customer orders accurately using POS system.
- Assisted in setting up and clearing tables before and after service.
Education
Some College (No Degree) - National Diploma in Food And Beverage Management
School of Hospitality And Tourism Zimbabwe
Bulawayo , BUSkills
- Food safety
- Customer service
- Team collaboration
- Event coordination
- Inventory control
- Effective communication
- Attention to detail
- Problem solving
- Adaptability in service
- Leadership potential
- Resource utilization
- Customer relations
- Sales techniques
- Interpersonal communication
- POS system operation
- Menu knowledge
References
•Modester Bonda , HR Manager
Victoria Falls Safari Lodge
+263 7 73477232
+2631343211-20 saflodge@saflodge.co.zw
. Mr Shumba, Head Waiter
Cresta Churchill, Bulawayo
+263 77 269 1810
.Savious Moyo, Restaurant Manager
BlueHills Camp, Umguza
+263 77 176 7912
Languages
- English
- IsiNdebele
Languages
English
Advanced
C1
Timeline
Food and beverage Management Trainee
Victoria falls Safari Lodge
01.2024 - 01.2025
Restaurant Waiter
Cresta Churchill
04.2023 - 07.2023
Waiter, Barman
Bluehills camp Mzingwane
11.2022 - 11.2023
Some College (No Degree) - National Diploma in Food And Beverage Management
School of Hospitality And Tourism Zimbabwe