Edlyne Rhodas
Business Banking Advisor
Cape Town
Summary
Customer-focused, successfully contributing to company profits by improving team efficiency and productivity. Skilled at effective negotiations and upselling techniques. Utilises excellent organisational skill to enhance efficiency and lead teams to achieve outstanding sales.I always try to give my best to achieve outstanding results.
Overview
12
12
years of professional experience
Work History
Universal Banker
First National Bank
02.2012 - 06.2022
- Opening and Closing of Bank Accounts
- FiCA and Compliance done for clients
- Sales and Service request for clients:Queries on accounts,card issuing,transfers
- Telling:Cash Deposits and Withdrawels,Moneygram transfers and payments
Business Banking Advisor
First National Bank
06.2022 - 05.2024
- Telephonic service and sales for Business clients
- Opening of Savings Accounts
- Providing clients with all the solutions available to enhance their business eg.Online banking,QR Codes,Savings
ATM&TREASURY CUSTODIAN
FNB
02.2012 - 06.2022
- Managing ATMs.
- Loading and withdrawing cash.
- Processing entries.
- Sending and receiving cash from SBV.
Education
RE05 Regulatory Exams - undefined
01.2013 - 05.2013
Certificate in Banking Service and Advice Banking - undefined
01.2010 - 04.2011
Higher National Diploma Matric - undefined
01.2004 - 05.2009
Skills
Multi-tasking
Regulatory Compliance
Computer Literacy
Communication Skills
Filing
Strong Interpersonal Skills
Lead Qualification and Prospecting
Customer Needs Analysis
Telling
Record Keeping
Complaints Management
Foreign Exchange
Teamwork and collaboration
Decision Making
Multi tasking
Regulatory Compliance
Computer Literacy
Communication Skills
Filing
Strong Interpersonal Skills
Lead Qualification and Prospecting
Customer Needs Analysis
Telling
Record Keeping
Complaints Management
Foreign Exchange
Team work and collaboration
Decision Making
Accomplishments
- Awarded trip to Singapore for exceptional training and learning skills
- Awarded Best Credit Card Salesperson In Western Cape - 2016
- Branch awarded for best availability Nationally on self service delivery in 2013- Current custodian
References
- Candice Smith, Branch Controller, 0725386747
- Karen Sole, Controller, 0832895993
- Robin Laguma,Team Leader.0823715007
Languages
Afrikaans
Advanced (C1)
English
Advanced (C1)