Edgar Cloete
Somerset West
Summary
Highly motivated professional with a background in Front Desk Operations and Customer Service. Delivered exceptional member experiences by managing inquiries and maintaining accurate account records. Adapted swiftly to varied roles, ensuring high standards of quality and reliability.
Overview
2
2
Languages
8
8
years of professional experience
Work History
FOH (front of house) Reception
World of Wellness
10.2025 - 05.2026
- Managed daily facility access and guest entry, resolving member inquiries to enhance visitor experience.
- Account & Data Management: Maintained member profiles and processed financial transactions, collecting payments to reconcile account balances.
- Arrived 30 minutes early to prepare facility and stayed late for end-of-day sanitation, ensuring readiness and cleanliness for members.
- Assisted with routine facility maintenance and equipment upkeep, contributing to optimal environment for members.
Newspaper editor
Paarl
Paarl
05.2024 - 09.2024
- Gathered and verified articles for new issues of Winelands Echo newspaper, ensuring accuracy of recent stories.
- Interviewed sources, contacts and leads to gather information for stories.
- Edited newspapers to uphold quality standards, correcting punctuation and ensuring accurate spelling.
- Executed cold calling strategies to secure advertising and sponsorship opportunities for newspaper advertisements.
Customer Sales Associate
Ignite Fitness
Somerset West
02.2024 - 05.2024
- Engaged and qualified leads to schedule client appointments, facilitating connection between clients and sales team.
- Consulted with clients on membership options to drive revenue and achieve sales targets.
- Maintained approachable attitude while distributing flyers to reinforce company values and enhance customer interactions.
- Distributed leaflets in targeted areas, promoting company events and special offers to increase visibility.
(Welding)
Somerset West
Somerset West
12.2023 - 01.2024
- Executed diverse metal fabrication and repair projects, specialising in structural trailer repairs, custom braai refurbishments, and precision crack repairs, delivering tailored solutions to meet client needs.
- Conducted targeted B2B cold calls and door-to-door campaigns to market custom welding and repair services, enhancing client outreach.
- Built a local client referral network by gathering qualified leads and prospective customer contacts, strengthening business relationships.
Welder and builder
Moolman Trailers
Somerset west
01.2023 - 12.2023
- Welded joints and edges while consistently inspecting for safety and quality to meet stringent standards.
- Examined welded surfaces, structures and components, correcting errors and maintaining accurate finish.
- Maintained welding equipment and tools, conducting regular safety checks to ensure compliance with safety regulations.
- Executed repairs, maintenance, and upgrades on diverse vehicles to ensure optimal performance and reliability.
Delivery Assistant
winelands echo
Paarl
01.2018 - 12.2019
- Delivered goods to clients premises within set timeframes, maintaining high levels of punctuality and reliability.
- Helped navigation by optimizing routes to save time and increase company service delivery.
- Loaded vehicle, properly securing items to prevent load shifting and damage during transportation.
- Maintained accurate records of deliveries, collections, and customer signatures to comply with company policies.
Education
Professional Waitron course -
11-2020
Welding -
Helderberg Elite Skills Development
03-2023
Grade 12 - 2019
Natural learning academy
Strand, South Africa 2016 - 2019
Skills
- Customer service skills
- Client outreach
- Customer relationship management
- Data entry
- Equipment maintenance
- Attention to Detail
- Time Management
- Problem-solving skills
- Highly adaptable
- Team collaboration
- Oral Communication
- Interpersonal communication
- Creative thinking
- Detailed instruction adherence
- Self-sufficient worker
Languages
Afrikaans
English
Hobbies
- Exercising
- Cooking
- Reading
- Cars
- Motorcycles
- Hiking
- Camping
Timeline
FOH (front of house) Reception
World of Wellness
10.2025 - 05.2026
Newspaper editor
Paarl
05.2024 - 09.2024
Customer Sales Associate
Ignite Fitness
02.2024 - 05.2024
(Welding)
Somerset West
12.2023 - 01.2024
Welder and builder
Moolman Trailers
01.2023 - 12.2023
Delivery Assistant
winelands echo
01.2018 - 12.2019
Grade 12 - 2019
Natural learning academy
2016 - 2019
Professional Waitron course -
Welding -
Helderberg Elite Skills Development