Candy Sampson
Johannesburg
Summary
Multi-faceted and seasoned executive assistant (EA) with deep knowledge of operations administration, business process outsourcing/operations, project administration and general management.
Driven and resourceful administrative professional 10+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
15
15
years of professional experience
Work History
Executive Assistant to Managing Director
Tshepang Electrical (Pty) Ltd
10.2021 - Current
- Company Overview: Electrical Infrastructure Development and Maintenance
- Provide office support on the different civil engineering (design/ construct/ maintain) or electrical (reticulation/ construct and maintain sub stations) projects
- Develop and maintain the process mapping of various processes, within departments/ areas
- Renew memberships of various governing bodies (ECA, ECB, NHBRC, MBA, CIDB, BCCEI, COID)
- Assist the Tender Team with sourcing supporting documents, administrative finalizing and arranging of submission
- Chair and track Tender submissions, current projects, completed projects
- Diary, appointment, and email management of Managing Director
- Recording of meeting minutes for all executive and management meetings
- Event and travel management
- Administrative support with owned properties/ developments, through understanding the concept of alternate building, working closely with the Town Planner and City regarding zoning of land, land surveying, conditions of establishment, opening of township (sub divide/ consolidate/ notarial tie), registration
- Administrative support of multiple registered companies/ properties by updating relevant information to the CIPC, ensuring all company information is correct (AFS, tax, share certificates, deed trusts)
- Administrative support with owned NPO (SAMRO, Cash Books, Credit Card, AGM)
- Ensure hunting compliance (FGASA, DEAT, Hunting Association, First Aid, Firearm License, plan/arrange business trips)
- Electrical Infrastructure Development and Maintenance
- Reason for leaving: Still serving in role
Executive Assistant to Business Unit Executive
Altron - Bytes People Solutions
12.2013 - 12.2020
- Company Overview: Business Process Outsourcing Company
- Multi skilled in customer service, sales and products
- Assist with preparing RFP (request for proposal) and POC (proof of concept) documentation
- Co-ordinate internal and external client meetings
- Also prepare packs and presentations
- Optimise the quality and efficiency of sales and service delivery by providing operational support in establishing and enforcing organisational standards
- Assist in process mapping to identify and solve customer information and process problems
- Log and follow up on project requests
- Prepare reports by collecting, analysing, and summarising information, to meet customer needs and expectations, solve problems where needed
- Maintain managerial expenditure report and supplier invoicing for reconciliation purposes
- Universally skilled across campaigns
- Responsible for the daily, weekly, monthly and EXCO reporting requirements
- Maintain credit card, stationary orders and managerial expenditure report for reconciliation purposes
- Manage travel agencies and multiple vendors
- Update monthly headcount, seating allocations and business unit org structures
- Diary management of business unit executive
- Event management (organizing client reviews, staff events, call centre fun activities and awards functions)
- Business Process Outsourcing Company
- Reason for leaving: Resigned due to family responsibilities
Customer Interaction / Level 1 Consultant
Standard Bank - Constantia (CVOP)
07.2012 - 11.2013
- Company Overview: IT
- Help Desk (Contact Centre)
- Assisting with all IT problems
- Gives support to all the calls that are logged with us
- Assist with hardware and application failures
- Escalations to relevant support groups
- Provide advice in branch accounts maintenance such as opening, closing and maintaining of accounts
- As a help desk consultant, it is crucial to have a high standard of excellence in reaching your targets whilst providing a good service to customers
- Quality assurance is a vital added value to consulting in IT
- IT
- Help Desk (Contact Centre)
- Reason for leaving: Opportunity of growth
Assistant Shop Manager
Fish 'n Chips
12.2011 - 06.2012
- Company Overview: Family Business
- Process transactions
- Balancing of till
- Do filing and paperwork
- Receive deliveries
- Do stock taking
- Staff management
- Overall managing of the shop
- Family Business
- Reason for leaving: Career Diversification
Accounts Payable Administrator
ABSA - Johannesburg
07.2011 - 11.2011
- Company Overview: FFS - Group Financial Shared Services - Creditors (Accounts Payable)
- Front desk telephone queries resolving
- Filling and pulling of invoices
- Resolving of accounts payable queries
- Supporting creditors
- Getting invoices paid
- FFS - Group Financial Shared Services - Creditors (Accounts Payable)
- Reason for leaving: Learnership program ended
Fund Administrator: Municipality Councillors Pension Fund
ABSA Bank - Fourways
12.2010 - 06.2011
- Company Overview: ABSA Fiduciary Services - ABSA Consultants and Actuaries
- General office duties, filling, typing, printing, scanning, answering incoming calls, contacting municipalities (outgoing calls)
- Receiving and saving employer schedules
- Bank reconciliation
- Liaising with employers and members
- Amending member details onto Vision System
- Adding new members
- Exiting members
- Transferring members in and out of pay points
- Adjusting salaries and contributions
- Updating contributions on Vision System
- Calculating Late Payment Interest, i.e
- Applying Section 13
- Issuing of benefit statements
- Attend and resolve employer member queries
- Calculate member Fund value
- Apply for tax directive
- Processing withdrawal and retirement claims
- Typing cheque requisitions
- Type breakdown letters for member and municipality
- ABSA Fiduciary Services - ABSA Consultants and Actuaries
- Reason for leaving: Transfer into new business unit
Bank Teller
ABSA Bank - Southgate Branch
12.2009 - 11.2010
- Company Overview: ABSA Retail Banking
- Execute cash & related transactions
- Balance, control and manage the cash float by checking the amount of cash at the teller station
- Requesting the restocking or repatriation of cash when prescribed cash limits are reached
- Provide Customer service through timeous and accurate processing of client financial transactions to walk-in customers
- Provide advice to customers on the cash and other transactions processes to ensure the smooth flow of transactions
- Contribute to bottom line growth through identification of sales opportunities
- Identify and action sales leads (teller prompts) and cross selling opportunities
- Open & close the branch safe according to the Bank's procedures, including physically securing the safe according to required procedures
- Compliance to legislative requirements and internal processes
- ABSA Retail Banking
- Reason for leaving: Learnership program ended
Education
National Certificate - Banking
Milpark Business School
Johannesburg, Gauteng01.2011
National Certificate - Banking
Milpark Business School
Johannesburg, Gauteng01.2010
High School Diploma - Matric
Mondeor High School
Johannesburg, Gauteng01.2005
Skills
- Microsoft Office 365
- IT Systems
- Accounts Systems
- Call Centre Reporting Systems
- Project Systems
- Chairing of Senior Client Meetings
- Compilation of reports and sales packs
- Preparation of Correspondence and Proof Reading
- Relationship and Stakeholder Management
- Chairperson for Occupational Health & Safety
- Schedule & calendar planning
- Executive support
- Document preparation
- Business correspondence
Linkedinprofile
https://www.linkedin.com/in/candy-sampson-54877611b/
Currentlyreading
- The Art of War - Sun Tzu
- The 7 habits of highly effective people - Steven Covey
Personal Information
Driving License: Code B
References
- Bernice Johaar, Tshepang Electrical (Pty) Ltd, Human Resources Manager, 083 479 3869
- Thulani Tshabalala, Bytes People Solutions, Senior Operations Manager, 061 447 3804
- Clint Pereira, Bytes People Solutions, General Manager - Operations, 082 997 3258
- Roshlin Naidoo, Standard Bank, IT Team Leader, 084 401 9417
Salaryexpectations
R420,000 CTC (negotiable)
Timeline
Executive Assistant to Managing Director
Tshepang Electrical (Pty) Ltd
10.2021 - Current
Executive Assistant to Business Unit Executive
Altron - Bytes People Solutions
12.2013 - 12.2020
Customer Interaction / Level 1 Consultant
Standard Bank - Constantia (CVOP)
07.2012 - 11.2013
Assistant Shop Manager
Fish 'n Chips
12.2011 - 06.2012
Accounts Payable Administrator
ABSA - Johannesburg
07.2011 - 11.2011
Fund Administrator: Municipality Councillors Pension Fund
ABSA Bank - Fourways
12.2010 - 06.2011
Bank Teller
ABSA Bank - Southgate Branch
12.2009 - 11.2010
National Certificate - Banking
Milpark Business School
High School Diploma - Matric
Mondeor High School
National Certificate - Banking
Milpark Business School
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