Jacqueline Maseleme
Sales Consultant
Alexandra
Summary
Accomplished Sales Consultant known for strong client retention and CRM utilization skills. Experience includes collaborating with cross-functional teams to create targeted solutions, resulting in improved customer satisfaction and increased sales performance.
Overview
18
18
years of professional experience
Work History
Sales Consultant
ITL Technology
06.2016 - Current
- Developed and implemented targeted sales strategies to increase customer engagement and retention.
- Leveraged CRM tools to track client interactions, improving follow-up efficiency and client satisfaction.
- Conducted market research to identify trends, enhancing product offerings and driving sales growth.
- Collaborated with cross-functional teams to deliver tailored solutions, strengthening client relationships and loyalty.
- Trained and mentored junior sales team members, fostering a culture of continuous improvement and excellence.
- Analyzed sales data to identify areas for improvement, resulting in refined sales tactics.
Sale Cnsultant
Master Toner
03.2014 - 04.2016
- Developed tailored sales strategies to meet diverse client needs, enhancing customer satisfaction.
- Utilized CRM software to track lead interactions, improving follow-up efficiency and conversion rates.
- Conducted market analysis to identify trends, informing product recommendations and driving sales growth.
- Collaborated with marketing to create promotional materials, boosting visibility and customer engagement.
Sales Consultant
QD Imaging T/A CPCS
02.2008 - 10.2015
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Set and achieved company defined sales goals.
- Facilitated presentations and demonstrations to showcase product features and benefits to prospective clients.
- Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
Education
No Degree - Sales And Marketing
Damelin
Bramley, South Africa 04.2001 -
Skills
Sales strategy development
Sales forecasting
Sales data analysis
CRM utilization
Lead tracking
Customer engagement
Client retention
Market research
Timeline
Sales Consultant
ITL Technology
06.2016 - Current
Sale Cnsultant
Master Toner
03.2014 - 04.2016
Sales Consultant
QD Imaging T/A CPCS
02.2008 - 10.2015
No Degree - Sales And Marketing
Damelin
04.2001 -