
Strong knowledge of circulation modules, ILL systems, and WMS Library Management System
Proficiency in printed and electronic information sources and advanced search logic
Excellent computer skills: MS Office, Email, Intranet
Competent in troubleshooting computers and printers
Skilled in cataloguing standards and bibliographic tools
Strong interpersonal, communication, and client-service abilities
Ability to assess information literacy needs and offer targeted user support
Capable of working independently or within diverse teams
Client-centred with strong service ethic
Empathetic, helpful, and professional
Able to work under pressure
Good judgement and creative problem-solving
Comfortable engaging with users from diverse backgrounds