Dzingai Nyemba
Randburg
Summary
Dedicated Sales Consultant committed to delivering exceptional customer experiences through active listening and problem-solving. Implements successful sales strategies that resonate with client needs. Resolves issues swiftly, ensuring a positive and consistent customer journey.
Overview
15
15
years of professional experience
Work History
Sales Consultant
MSA Staffing Solutions(Market South Africa)
Johannesburg, South Africa
2011.02 - 2026.03
Offered different product portfolios to clients, including:
- Credits Cards
- Funeral Plans
- Life Covers
- Debt Protection Plans
- Built exceptional customer satisfaction by delivering friendly service.
- Achieved company targets by implementing successful sales strategies.
- Consistently achieved or surpassed sales targets.
- Listened intently to customers to identify upselling opportunities.
- Cultivated strong client relationships through exceptional after-sales service, enhancing customer loyalty.
- Resolved customer issues and complaints with quick-thinking problem-solving.
- Followed brand guidelines to provide consistent customer experience.
- Developed engaging sales pitches to promote products and services of company.
Education
Higher National Diploma - Computing and Information Technology
Chinhoyi University Of Technology
Chinhoyi University Of Technology2010
Skills
- Customer relationship management
- Client retention strategies
- Product presentation
- Market analysis
- Cross-selling techniques
- Active listening
- Negotiation skills
- Exceptional communication
- Product knowledge
Languages
English
Proficient
C2
Interests
- Reading
- Traveling
Timeline
Sales Consultant
MSA Staffing Solutions(Market South Africa)
2011.02 - 2026.03
Higher National Diploma - Computing and Information Technology
Chinhoyi University Of Technology