Dyllan G.A. Williams
Senior Sales Consultant/2IC
Cape Town
Summary
Experienced Senior Sales Consultant and Customer Service Representative with a proven track record in achieving sales targets, managing stock, and delivering excellent customer service. Equipped with strong leadership, interpersonal, and time management skills, with the ability to make well-reasoned decisions under pressure. Passionate about personal growth and fostering team development in dynamic environments.
Overview
9
9
years of professional experience
Work History
Senior Sales Consultant
MTN
09.2023 - Current
- Manage stock, sales targets, and cash handling
- Provide consumer education and product knowledge
- Handle warranties, repairs, and returns
- Ensure policy compliance and customer satisfaction
Senior Sales Consultant
Vodacom Repairs
11.2019 - Current
- Company Overview: (Because We Can PTY Ltd.)
- Achieved sales targets across various product lines
- Advised on insurance, contracts, and technical support
- Managed escalations and provided administrative support
- (Because We Can PTY Ltd.)
Brand Ambassador
Catalyst Sellout PTY Ltd.
01.2020 - 01.2023
- Improved brand awareness and drove sales
- Delivered product training to frontline sales personnel
- Managed inventory and promotional materials
Sales Consultant & Team Leader
Cellucity
11.2016 - 10.2019
- Led sales team and ensured sales targets were met
- Resolved customer complaints with a focus on retention
- Maintained professional customer relationships
Sales Assistant
PNA
04.2016 - 10.2016
- Managed cash handling and customer service
- Assisted with stock management and promotional displays
Education
Certificate in Retail Management - Retail Technology and Security
Home School And Colesberg High
Free State 02.2025 - Current
High School (Grade 9) - undefined
Home Schooling
Skills
- Sales & Customer Relations
- Stock Management & Inventory Control
- Team Leadership & Training
- Cash Handling & Financial Accuracy
- MS Office Suite
- Negotiation & Conflict Resolution
Sales consultation
Proficient in [software]
Sales process management
Account management
Negotiation expertise
Salesforce proficiency
Interpersonal and written communication
New business development
Solution sales
Upselling strategies
Objection handling
Customer retention
Stockroom management
Sales closing
Relationship selling
Revenue generation
Timeline
Certificate in Retail Management - Retail Technology and Security
Home School And Colesberg High
02.2025 - Current
Senior Sales Consultant
MTN
09.2023 - Current
Brand Ambassador
Catalyst Sellout PTY Ltd.
01.2020 - 01.2023
Senior Sales Consultant
Vodacom Repairs
11.2019 - Current
Sales Consultant & Team Leader
Cellucity
11.2016 - 10.2019
Sales Assistant
PNA
04.2016 - 10.2016
High School (Grade 9) - undefined
Home Schooling
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