Durall Sebastian

With over 15 years of experience in client research, I have consistently driven impactful change by shaping strategic business decisions through data-driven insights. As Research, Insights, and Analytics Manager at Rand Merchant Bank, I led numerous customer-centric research initiatives and helped foster a client-focused culture across 19 regions during my tenure at Standard Bank CIB.

Since joining IQbusiness Insights as an Insights Lead and Specialist, I’ve gained a dual perspective—both from a client and agency standpoint—allowing me to approach client needs with a uniquely holistic view. I lead a team delivering end-to-end research solutions, including client satisfaction surveys, brand tracking, and product testing for major South African blue-chip companies.

Recognised for my results-driven approach, strong work ethic, and problem-solving skills, I’ve been nominated for awards and identified as key talent in previous roles. I am eager to contribute my expertise in delivering actionable insights and building strong client relationships to your team.

• Leadership training at Standard Bank’s Global Leadership Centre
• Mechanics of Financial Markets
• Firstb@nk Simulation Programme

• Recognised as key talent for retention during performance appraisals at RMB
• Consistently recognised as key talent during performance appraisals at Standard Bank for exceeding expectations over multiple consecutive years

• ID Number: 8404025305083
• Ethnicity: Coloured
• Date of Birth: 04/02/84
• Nationality: South African

• Diedre Moller, Head Client Insights, True, Standard Bank, 083 303 2830, Diedre.Moller@standardbank.co.za
• Laurell Roelofsz, Client Insights Manager, True, Standard Bank, 082 922 4810, Laurell.Roelofsz@standardbank.co.za
• Jason Moss, Executive Head: Data, Analytics and Insights, True, Standard Bank, 084 403 6082, Jason.Moss@standardbank.co.za
• Jefferson Murdoch, Relationship Manager, True, RMB, 083 469 3061