Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Dunisani Tiyiselani Masebenza

Travel Consultant
10 Barley Mow Street, Irene Farm Villages, Pretoria

Summary

A determined hardworking career seeker with over 7 years working experience in a corporate environment, including knowledge about South African and International Travel and Tourism Management, experience in Sales and Marketing, researching for the tourism attractions which are under sustainable management, experience in Office Administration and Event Planning, Coordination and Tour Planning. I have posses a Diploma in Travel and Tourism Management from Rosebank College and I have also worked tirelessly on my communication abilities and teamwork skills, which I would like to put in use in my future career, which would be in your organization. I am willing to learn and train towards a recognised qualification in the workplace. Seeking to gain a mid-level position with a highly regarded company.

Overview

10
10
years of professional experience
4
4
years of post-secondary education
1
1
Language

Work History

Operations Manager

Escape To The World Travel
11.2022 - Current

· Evaluate travel services.

· Manage daily quotations.

· Develop tour packages.

· Sell travel products and tour packages.

· Supervising employees.

· Develop customer service procedures.

· Manage social media.

· Manage budgets and financial accounts.

· Formulate strategic and operational objectives.

· Managing daily operations.

· Design marketing products (posters, reels, flyers).

· Manage supply chain.

Operations Dispatcher

Masase Transfers & Tours
02.2018 - 03.2021

· Keeping records, monitoring driver daily logs for errors or violations.

· Greeting visitors at reception.

· Monitoring company cars.

· Schedule driver for daily pick-ups.

· Personal Assistant to the CEO.

· Administration.

· Schedule cars for service.

· Monitoring drivers' working hours and availability.

· Event Planning and Coordination.

· Assist Procurement Officer with raising quotations, quotation analysis, preparing the tender and procurement documents. Participate in opening of tenders, quotations and evaluation.

· Dealing with queries on the phone and by email.

· Arranging travel and accommodation.

· Updating computer records using a database.

· Ordering office supplies.

  • Checking on the availability of transportation on a traveller’s desired travel dates and time.

Operations Dispatcher

Masase Transfers & Tours
02.2017 - 02.2018

· Keeping records, monitoring driver daily logs for errors or violations.

· Greeting visitors at reception.

· Monitoring company cars.

· Schedule driver for daily pick-ups.

· Personal Assistant to the CEO.

· Administration.

· Schedule cars for service.

· Monitoring drivers' working hours and availability.

· Event Planning and Coordination.

· Assist Procurement Officer with raising quotations, quotation analysis, preparing the tender and procurement documents. Participate in opening of tenders, quotations and evaluation.

· Dealing with queries on the phone and by email.

· Arranging travel and accommodation.

· Updating computer records using a database.

· Ordering office supplies.

  • Checking on the availability of transportation on a traveller’s desired travel dates and time.

Operations Dispatcher

Masase Transfers & Tours
01.2016 - 06.2016

Keeping records, monitoring driver daily logs for errors or violations.

· Greeting visitors at reception.

· Monitoring company cars.

· Schedule driver for daily pick-ups.

· Personal Assistant to the CEO.

· Administration.

· Schedule cars for service.

· Monitoring drivers' working hours and availability.

· Event Planning and Coordination.

· Assist Procurement Officer with raising quotations, quotation analysis, preparing the tender and procurement documents. Participate in opening of tenders, quotations and evaluation.

· Dealing with queries on the phone and by email.

· Arranging travel and accommodation.

· Updating computer records using a database.

· Ordering office supplies.

  • Checking on the availability of transportation on a traveller’s desired travel dates and time.

Sales and Marketing Intern

Masase Transfers & Tours
06.2015 - 01.2016


· Research and analyses market conditions and opportunities.

· Map potential customers and competitors for the product.

· Co-ordinate with the marketing and sales, reservation and administrative departments.

· Good handling and preparation of sales status reports in MS-Office Word, Excel etc.

· Maintain hard copies and electronic filing systems.

· Conduct and coordinate marketing employee meetings and conferences.

· Develop procedures for up-gradation, research and analysis, target advertising.

· Develop pricing structure and the various payment options.

· Develop procedures for E-Marketing and Internet advertising.

· Event Planning and Coordination

In-service Training

Limpopo Economic Development, Environment And Tourism (LEDET)
07.2014 - 08.2014

· Office Administration.

· Attend meetings for Project Advisory committee and Chief Directorate

· Make a presentation about tourism career opportunities.

· Facilitate grading of facilities.

· Facilitate grading of facilities.

· Arranging tourism awareness workshops.

· Inspection of dumping site.

· Assist in facilitating of tourism transformation programs.

· Capturing tourism statistic data for tourism.

· Monitoring tourism businesses.

· School awareness.

  • Promotion of SMME development.

Education

Diploma - Travel And Tourism Management

Rosebank Collage
Pretoria
02.2011 - 12.2014

High School Diploma -

E.P.P. Mhinga Secondary School
Malamulele
04.2001 -

Skills

Microsoft Office (Word, Excel, PowerPoint) Pastel (background) Galileo (Global Distribution System)

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Additional Information

  • I have driver's license Code 10.
  • I am willing to relocate locally, nationally and internationally.
  • I am available immediately.

Timeline

Operations Manager

Escape To The World Travel
11.2022 - Current

Operations Dispatcher

Masase Transfers & Tours
02.2018 - 03.2021

Operations Dispatcher

Masase Transfers & Tours
02.2017 - 02.2018

Operations Dispatcher

Masase Transfers & Tours
01.2016 - 06.2016

Sales and Marketing Intern

Masase Transfers & Tours
06.2015 - 01.2016

In-service Training

Limpopo Economic Development, Environment And Tourism (LEDET)
07.2014 - 08.2014

Diploma - Travel And Tourism Management

Rosebank Collage
02.2011 - 12.2014

High School Diploma -

E.P.P. Mhinga Secondary School
04.2001 -
Dunisani Tiyiselani MasebenzaTravel Consultant