Dumsani Mbijo Prince Shange

• Conducted thorough reviews of operations to devise and deploy improvement strategies.
• Acted as team leader in group projects, delegating tasks and providing feedback.
• Excellent communication skills, both verbal and written.
• Develop and approve Suppliers processes and Quality systems to ensure parts conform to relevant BMW standards - confirm launch capability for all new parts and processes.
• Approve delivered parts quality from suppliers – parts delivered to the defined BMW quality level and associated ISIR’s are released accordingly.
• Manage supplier performance with regards to supplier process quality – suppliers and sub-suppliers are producing parts to meet all relevant BMW standards.
• Positively impact on PPM, PQM, IPQ, QZS & QZF, RMU (supplier responsible), supplier performance and competence assessment (LPKM)
• Deliver IPQ QMT activities for all components within a module – all components within the agreed scope are delivered in line with BMW processes and timing to meet project milestones and targets.
• Series QMT escalation – Group network escalation route and supplier selection input
• Problem Management (PQM) – solves non-conformances to ensure timely and sustainable resolution to supplier caused quality defects.
• M structure communication – integrate into the BMW QMT network to ensure open communication between commodities for a stronger face to suppliers

• Supplier nomination, development and Management.
• Led root cause analyses to identify and address problems in industrial production.
• Oversee and facilitate product approval process.
• Championed initiatives that contributed to reducing overall product returns due to quality issues, increasing customer satisfaction levels.
• Implemented a proactive approach to supplier management, anticipating potential risks before they became critical issues impacting product quality or delivery timelines.
• Collaborated with cross-functional teams to identify root causes of quality issues and implement effective solutions.

• Monitored data and interpreted developers tackle ongoing problems by providing QA perspective.
• Planning and monitoring of part measurement.
• mentoring of students in training.
• Established effective communication channels between QA, development, and project management teams to foster a collaborative working environment focused on delivering high-quality products.
• Evaluated function, performance and design compliance of every product against design standards and customer needs.
• Customer representative and liaison.
• Maximized team productivity through continuous improvement initiatives and implementation of best practices in QA methodologies.
• Project management and project launch of BMW F30 model.
• Installation and commissioning of the F30 headrest assembly line.

• Designed and implemented quality control processes to facilitate customer satisfaction.
• Reduced production defects by designing and executing comprehensive quality control processes.
• Developed and implemented procedures to verify compliance with engineering standards.
• Developed action plan for company certification using ISO 9000 standard knowledge.
• Conducted detailed audits to ensure adherence to ISO 9001 standards, maintaining a high level of compliance throughout the organization.
• Analyzed and interpreted data to identify trends and recommend improvements.

· Supported new product launches by collaborating closely with design engineers to ensure seamless transition from concept to production stage.

· Implemented robust documentation systems for tracking non-conformances, corrective actions, preventative measures, and process improvements over time.

· Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans.

· Applied coaching techniques and tools to support managers and team members in improving performance.

• Analyzed and interpreted data to identify trends and recommend improvements.
• Supported organizational growth initiatives by participating in new business proposals or customer presentations showcasing the company''s commitment to delivering high-quality products.
• Escalated concerns about project and process quality, referring discovered issues to engineering manager for correction.
• Facilitated process improvements to successfully decrease errors.