Dumoluhle Sigabade
Morning Side
Summary
Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members.
Overview
2
2
years of professional experience
Work History
Housekeeper
Maxwell
01.2017 - 01.2018
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Food and Beverage Attendant
Elizabeth
01.2016 - 01.2017
- Enhanced customer satisfaction by providing attentive service and anticipating guests'' needs.
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Assisted in menu development, resulting in increased sales and positive feedback from customers.
- Streamlined beverage preparation processes, leading to faster service times and higher customer satisfaction.
- Resolved customer complaints promptly and professionally, turning potentially negative experiences into positive ones.
- Greeted and seated guests to provide friendly and welcoming experience.
Education
O'level -
Matopo
Zimbabwe Skills
- Customer Service
- Window Cleaning
- Cleaning Techniques
- Supply Inventory Management
- Folding Clean Laundry
- Cleaning Bathrooms
- Health and Safety Compliance
- Teamwork
- Housekeeping
Languages
English, Zulu, Ndebele
Beginner (A1)
Timeline
Housekeeper
Maxwell
01.2017 - 01.2018
Food and Beverage Attendant
Elizabeth
01.2016 - 01.2017
O'level -
Matopo
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