Dumiso Zikhali
Administrator
Pretoria
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Over 10 years experience in administration. Able to work under pressure and meet tight deadlines. Excellent people skills and am able to communicate clearly at all levels also able to maintain a high degree of confidentiality.
Overview
12
12
years of professional experience
Work History
I.T. Support
National Ministry of Trade, Industry & Competition (DTIC) (Public Sector)
7 2019 - Current
- Recommend devices for Minister (Cell phone, printers, laptops, routers)
- Liaise with suppliers to issue out discounts during procurement process
- Install and Configure Computer Hardware, Software, Networks, Printers and Scanners
- Providing Technical support to the Minister and Ministry Officials
- Provide IT support to the Minister’s residences in Pretoria and Cape Town
- Respond in a timely manner to service issues and requests
- Fault finding problems on the Network, diagnosing and solving, escalate if necessary
- Repairing and Replacing Equipment’s / parts as necessary
- Set up virtual meetings in the Minister’s Office and Boardroom
- Set up venue for Sound, Network connectivity for DTIC Management Meetings chaired by the Minister
- Ensure that all Technical requirements are in place
- Administrative Support
- Print meeting pack and submissions for the Minister’s consideration
- File meeting packs
- Book Ministerial vehicles for Service, Repairs
- Clear Traffic Fines with Traffic Department
- Book Ministerial car rentals
- Execute Messenger Driver duties on ad hoc basis
- Event Support
- Advance to sites and ensure that all arrangements are in order
- Sort out accreditation where applicable
- Check and arrange at venue for facilities such as a holding room for the Minister, Projectors, Speakers, Mics, Podium, printing facilities, charging points, Wi-Fi speeds and confirm Media houses invited at the event
- Communicate with the Minister’s Close Protectors to confirm venue, share WhatsApp pins / location, checking venue distances and traveling distances, coordinate Minister’s arrival times, drop of points, arrange for Police escort if and when necessary
- Confirm with host Officials on dignitaries in attendance for Minister remarks and share with the Minister
- Coordinate Minister’s arrival to ensure that receiving parties are there to receive the Minister.
I.T. Maintenance & Support and Correspondence Management
National Ministry of Economic Development (EDD) (Public Sector)
06.2012 - 07.2019
- I.T
- Support to the Ministry
- Personal I.T
- Support directly to Minister
- Risk Management and Fault Troubleshooting
- Hardware and Software Procurement, Installation and Maintenance
- Development and Maintenance of Integrated Correspondence Management System
- Manage IT functions in Pretoria and Cape Town Offices
- Maintain wireless usage
- Interact with service providers
- Support maintenance of departmental website
- Correspondence Management
- Handle Secret and Highly Confidential Documents
- Receive/capture/retrieve submissions in the Ministry
- Assist with printing Cabinet Documents and Submissions and meeting packs
- Event Support
- Advance to sites and ensure that all arrangements are in order
- Sort out accreditation where applicable
- Check and arrange at venue for facilities such as a holding room for the Minister, Projectors, Speakers, Mics, Podium, printing facilities, charging points, Wi-Fi speeds and confirm Media houses invited at the event
- Communicate with the Minister’s Close Protectors to confirm venue, share WhatsApp pins / location, checking venue distances and traveling distances, coordinate Minister’s arrival times, drop of points, arrange for Police escort if and when necessary
- Confirm with host Officials on dignitaries in attendance for Minister remarks and share with the Minister
- Coordinate Minister’s arrival to ensure that receiving parties are there to receive the Minister.
Administration and I.T. Support
Southern African Clothing & Textile Workers Union (SACTWU) – National Head Office (Local Sector)
11.2008 - 6 2012
- Updated and Maintained I.T systems for the Region, Head Office and Worker Health Project
- Telephonic Support (Desktop, and Network) for off-site branches in KZN
- Procurement of new equipment
- Configuring of new emails addresses for newly employed employees
- Virus detection and removal
- Reconciliation of Subscription data
- Membership analysis, Preparation of Factory and Membership Schedules
- Management of the filing system and Internal Auditing
- Electronic Management of the SACTWU Bursary System
- Maintain servers
- Processing of Bursary Application.
Education
3 year Diploma - Information Technology
ICESA Education College
Matric - undefined
Grove End Secondary School
Phoenix, DurbanSkills
Administration
Personal Information
- ID Number: 900613 5892 089
- Age: 34
- Ethnicity: African
- Gender: Male
- Nationality: South African
- Driving License: Code 10/C1 & PrDP
Phonenumbers
- Mobile, 072 251 5946
- Mobile, 076 733 7089
References
- Tshegofatso Masoga, Ms, Private Secretary: Minister Ebrahim Patel, 066 290 7010, TMasoga@thedtic.gov.za
- Tsholofelo Mushi, Ms, Cabinet & Parliamentary Liaison: Department of Trade, Industry & Competition, 082 520 6766, MTMushi@thedtic.gov.za
- Molefe Pule, Dr, Chief of Staff: Economic Development Department, 082 552 7615/082 523 6775, pulemolefe@yahoo.com
- Sipho Ndebele, Mr, Former Chief of Staff: Economic Development Department, 076 910 1750, Sipho.Ndebele@labour.gov.za
- Samir Sanjay, Mr, National ICT Manager, Southern African Clothing and Textile Workers Union (SACTWU), 061 413 8815 / 082 666 4098, ict@sactwu.org.za
- Zakariya Suder, Mr, National Finance Manager, Southern African Clothing and Textile Workers Union (SACTWU), 081 511 5740 / 031 301 1351, Zaks@sactwu.org.za
Timeline
I.T. Maintenance & Support and Correspondence Management
National Ministry of Economic Development (EDD) (Public Sector)
06.2012 - 07.2019
Administration and I.T. Support
Southern African Clothing & Textile Workers Union (SACTWU) – National Head Office (Local Sector)
11.2008 - 6 2012
I.T. Support
National Ministry of Trade, Industry & Competition (DTIC) (Public Sector)
7 2019 - Current
3 year Diploma - Information Technology
ICESA Education College
Matric - undefined
Grove End Secondary School
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