Dumiso Nkomo

A highly skilled and experienced automotive technician with a proven record of delivering exceptional results.Positive and upbeat individual with more than 18 years of hands-on experience in diagnosing, repairing, and maintaining cars. Skilled in troubleshooting and solving complex mechanical and basic electrical issues.A knowledgeable user of modern automotive diagnostic technology. Ability to fault find with both diesel and petrol engines.Motivated to go above and beyond job requirements to satisfy customer needs,help team and meet business objectives.

• Increased workshop efficiency by 25% through streamlined processes and improved tool management.
• Reduced repair times by 30% through effective diagnostic techniques and troubleshooting.
• Achieved a 95% first time fix rate, exceeding industry standards.
• Successfully completed 500+ repairs within a 12 month period,with a 95% customer satsfaction rate.
• Reduced warranty claim rejection by 40% through accurate documentation and quality workmanship.
• Consistantly received positive customer feedback for excellent communication and explanation of repairs.
• Successfully resolved 70% of customer complaints, ensuring issue resolution and loyalty.

• Mr Firoz Limalia, Director, 0027 10 023 7685, 0027 83 462 6515, Car Care Clinic Comaro, Johannesburg South, Gauteng, South Africa, Firoz.limalia@gmail.com
• Mr Rami Hejaz, Director, 0027 76 211 0055, 0027 74 740 4666, Car Care Clinic North riding, Johannesburg, Gauteng, South Africa, ramihejaz@gmail.com