Division Manager
National University of Science and Technology, NUS
Bulawayo , Bulawayo
- Evaluated employee performance fairly using objective metrics for promotions, bonuses or other rewards.
- Expanded division capabilities by identifying strategic growth opportunities and pursuing relevant partnerships or acquisitions.
- Supervised daily planning, coordination and administration for division operations.
- Exercised independent judgment in onboarding, training and motivating division staff to maximize performance.
- Developed strong team dynamics through regular communication, collaboration, and goal-setting initiatives.
- Promoted innovation within the division by encouraging creative problem-solving techniques among staff members.
- Controlled costs by streamlining operations and reducing waste.
- Built strong relationships with key stakeholders to enhance collaboration efforts both internally and externally.
- Communicated and collaborated with stakeholders to achieve division objectives.
- Established clear and consistent policies and procedures.
- Championed diversity and inclusion, leading to more dynamic and innovative team environment.
- Led negotiations with key suppliers, securing favorable terms that improved bottom line.
- Led division through period of significant organizational change, maintaining focus and achieving key objectives.
- Optimized financial performance with prudent budgeting practices, cost control efforts, and revenue generation initiatives.
- Implemented customer feedback system that led to noticeable improvement in client satisfaction and loyalty.
- Boosted customer satisfaction rates by addressing concerns promptly and effectively resolving issues.
- Enhanced communication channels within division, leading to improved information flow and decision-making.
- Managed complex projects from conception to completion, ensuring they were delivered on time and within budget.
- Fostered culture of continuous improvement, encouraging innovation and adopting best practices across division.
- Oversaw budget management, ensuring optimal allocation of resources and cost reduction.
- Enhanced team performance by establishing clear goals and providing regular feedback and coaching.
- Established metrics for success, monitoring performance and making adjustments to strategies as necessary.
- Fostered a positive work environment through open communication channels, transparent decision-making processes, and employee recognition programs.
- Increased division efficiency by streamlining processes and implementing new management strategies.
- Developed and executed marketing campaigns that significantly increased brand visibility and market share.
- Improved workforce morale and reduced turnover through introduction of comprehensive employee development programs.
- Implemented data-driven decision making to improve operational procedures and drive overall business success.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Built relationships with customers and community to establish long-term business growth.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Prepared sales presentations for clients showing success and credibility of products.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Organized promotional events and interacted with community to increase sales volume.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
