Summary
Overview
Work History
Education
Skills
Timeline
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Dumisani Dube

Bartender
Johannesburg,KZN

Summary

A seasoned Bartender at Blueberry Hill Hotel, I excelled in creating memorable guest experiences by crafting high-quality cocktails and engaging in friendly conversations, thereby developing a loyal clientele. Skilled in beverage preparation and inventory management, my proactive approach and teamwork significantly enhanced establishment reputation, with a focus on health codes compliance and responsible alcohol service.

Overview

2
2
years of professional experience

Work History

Bartender

Blueberry Hill Hotel
01.2023 - Current
  • Kept bar presentable and well-stocked to meet customer needs.
  • Served high customer volumes during special events, nights, and weekends.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.
  • Ensured compliance with health and safety regulations, routinely checking and documenting bar cleanliness and equipment functionality.
  • Enhanced customer experience with engaging conversations and personalized drink recommendations.
  • Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
  • Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
  • Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
  • Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
  • Enhanced establishment's reputation, consistently receiving positive feedback on customer satisfaction surveys.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Mixed unique and interesting cocktails for customers, including bar specials.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Built relationships with vendors to manage orders and negotiate costs.
  • Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.

Education

No Degree - Bartenders Course

Shaker Barschool
Johannesburg, South Africa
04.2001 -

GED -

Hwange High School
Hwange, Zimbabwe
04.2001 -

Skills

Beverage preparation

Payment processing

Suggestive selling

Food service

Customer service

Food preparation

Food running

Health codes compliance

Hospitality service expertise

Strong multitasking

Cash register operation

Preparing garnishes

Highly reliable

Responsible alcohol service

Clear and effective communication

Ordering bar supplies

Inventory

Professional appearance

Engaging personality

Fluency in English

Alcohol awareness

Drink preparation techniques

Elegant food plating

Recipe and menu memorization

Liquor restocking

Beer and wine recommendations

Timeline

Bartender

Blueberry Hill Hotel
01.2023 - Current

No Degree - Bartenders Course

Shaker Barschool
04.2001 -

GED -

Hwange High School
04.2001 -
Dumisani DubeBartender