Duduzile Patricia Lushaba
Johannesburg
Summary
Maintains accurate records through careful data entry, document archiving and database updates. Reconciles financial information and resolves discrepancies to protect record integrity and compliance. Delivers reliable administrative support through efficient handling of calls, emails and office tasks.
Overview
1
1
Language
1
1
Certification
20
20
years of professional experience
Work History
Student Support Assistant
Stadio Higher Education
Johannesburg
2025.07 - Current
- Assisted students with registration and enrolment processes, enhancing their university experience.
- Answered student questions and concerns, taking phone calls and replying to emails.
- Provided technical support for online learning platforms, aiding students in digital navigation.
- Organised academic workshops and seminars to support student learning and development.
- Maintained confidentiality of student records, adhering to data protection regulations.
- Used database and data entry software to update student information.
- Executed photocopying duties to assist colleagues with document preparation.
- Studied University standards and procedures to work professionally and efficiently.
Finance Clerk
Stadio Education Group
Johannesburg
2024.07 - 2025.06
- Processed financial transactions, including deposits, withdrawals, and transfers, to maintain accurate records.
- Reconciled bank statements monthly, identifying discrepancies and rectifying issues to uphold financial integrity.
- Archived financial documents within orderly systems for ease of use.
Student Advisor
Stadio Higher Education
Johannesburg
2023.09 - 2024.06
- Offered career counselling services, including CV writing, interview preparation, and job search strategies.
- Liaised with administration to conform to best practice requirements for student well-being by suggesting improvements to existing policies.
- Individualised instruction and tutoring to match student knowledge and skills.
Student Advisor
CTI/Pearson Education group
Johannesburg
2006.06 - 2016.04
- Counselled students working through educational, personal and behavioural problems.
- Conducted individual counselling sessions to support students with academic, personal, and social concerns.
- Supported students in developing effective coping strategies to manage academic pressures.
- Provided guidance on navigating university systems and accessing available resources.
Education
NVQ Level 2 - Personnel Management
School of Business Management
Online2012-01
NVQ Level 4 - Matric
Dlangezwa High School
Durban2009-01
NVQ Level 4 - Business Management
Unisa
Johannesburg2007-01
Skills
- Curriculum Development
- Group and individual instruction
- Student advocacy
- Educational support
- Administrative support
- Event coordination
- Student record keeping
- Customer service knowledge
- Public speaking
- Time-management
- Adaptable
- Collaboration
Languages
English
Proficient
C2
Certification
- [Area of certification] certified
Timeline
Student Support Assistant
Stadio Higher Education
2025.07 - Current
Finance Clerk
Stadio Education Group
2024.07 - 2025.06
Student Advisor
Stadio Higher Education
2023.09 - 2024.06
Student Advisor
CTI/Pearson Education group
2006.06 - 2016.04
NVQ Level 2 - Personnel Management
School of Business Management
NVQ Level 4 - Matric
Dlangezwa High School
NVQ Level 4 - Business Management
Unisa