Duduzile Prudence Kubheka
Secretary
Amersfoort
Summary
Responsible Secretary proficient in customer service and all office duties. Goal oriented and passionate with a drive for excellence. Have 3 years’ experience in the public sector and 1 year 4 months as an active admin assistant. Looking to secure a position with a growing company that will enable me to use my strong communication and organizing skills. Along with conflict resolution abilities to become an asset at any department.
Overview
11
11
years of professional experience
14
14
years of post-secondary education
Work History
Secretary to CEO
Department of Health
Amersfoort
10.2021 - Current
- Manage the CEO diary and prioritize important meetings of the CEO
- Inform the CEO of all his commitments
- Prepare meeting documents (meeting invitations, agendas, and minutes)
- Help CEO schedule meetings and appointments
- Manage incoming and outgoing documents/correspondences
- Managed approximately 30 incoming calls, emails and faxes per day
- Maintain filing efficient system
- Manage highly confidential documents
- Undertake follow-ups on issues raised by the CEO to stakeholders
- Draft summaries for the CEO in relation to documents submitted for the CEO attention
- Co-ordinate travel and accommodation arrangements for the CEO
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Scheduled appointments and conducted follow-up calls to clients.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Prepare S&T Claims
- Perform any other duties requested by the CEO
- Maintained daily report documents, memos and invoices.
- Answered multi-line phone system and enthusiastically greeted callers.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Administration Clerk
Western Cape Community Education & Training College
Cape Town
06.2021 - 09.2021
- Provide secretarial support to the Acting Principal
- Arrange, prepare meetings, agenda and typing minutes
- Scrutinize incoming and outgoing documents to determine action required
- Answer & Screen incoming calls approximately over 10 to the office of the Acting principal
- Liaise with other matters and components related to acting principal
- Maintaining good record keeping, filing and bring forward system
- Handle confidential documents
- Manage college Data
- Process and submit claims, make travel arrangements and accommodation bookings
- Record appointments/events in the Acting Principals diary
- Operate standard equipment (Copy machines, fax, and telephone)
- Assist the Principal in developing Annual Performance Plan and Annual Reports
- Supported administrators by efficiently managing daily scheduling, appointment setting, and calendar organization.
- Maintained confidentiality of sensitive information with strict adherence to company policies and procedures regarding data protection.
Intern- HRM&D (Training and Development; Youth Developmental Programmes)
Department of Higher Education & Technology
Pretoria
11.2019 - 05.2021
- Assist with coordinating of recruitment and placements of interns
- Assist in drafting and publishing Internship Adverts
- Assist with receiving, sorting, and capturing of interns’/WIL student’s applications
- Assist in contacting shortlisted candidates for interviews
- Conduct interviews and making sure that the process is followed
- Provide Administrative support to the Youth developmental programme unit
- Screen telephone calls and taking messages, managed approximately 30 incoming calls, emails and faxes per day.
- Create and opening of New POE for newly appointed interns
- Assist by coordinating Interns Farewell Ceremonies
- Assist by conducting WIL & Interns welcome meeting & forum meetings
- Receive WIL & Interns Performance Assessments
- Receive resignation forms and ensuring they are on record for PERSAL for termination
- Update database for WIL & interns; and
- Draft registers utilized when receiving and capturing applications for the internship and WIL program
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
HR & Admin Assistant
Mlutha Trading & Projects
Rusternburg
06.2017 - 02.2018
- Render effective and efficient administrative support services
- Answered over 30 incoming calls, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Take and compile minutes for monthly meetings & management meetings
- Arrange payments authorization
- Type documents including quarterly reports, monthly reports, controlling of Safety Files
- Arrange travelling expenses, meetings, flights, and accommodation for management important travelling schedules; and
- Ensure office day-to-day activities are in order and the office is a clean environment to work
Student Assistant
Tshwane University of Technology
EMalahleni
03.2014 - 03.2016
- Created approximately over 30 accounts a day
- Liaise with students for printing of their assignments faxing, photocopying required information
- Operate equipment such as fax, printing and photocopy machines
- Assist students in utilizing the software(s) and ERC services
- Collect payments from ERC/I-CENTRE over 100 users
- Cash up at the end of the shift & placing petty cash in safety box
- Ensure that ERC/I-CENTRE users act in accordance with TUT policy; and
- Handle ERC clients’ basic queries
- I Centre/ERC
Education
Bachelor of Technology - Human Resources Management
Tshwane University of Technology
EMalahleni 01.2012 - 12.2016
National Diploma - Human Resources Management
Tshwane University of Technology
EMalahleni 01.2012 - 12.2015
National Senior Certificate-Matric - Gr12
Volksrust High School
Volksrust, South Africa 01.2007 - 12.2011
Skills
- Microsoft Office Usage
- Presentation Skills
- Time Management
- Leadership skills
- Problem solving Skills
- Planning and Organizing
- Conflict Management
- Communication Skills
- Organizing Skills
- Interpersonal Skills
- Knowledge on Batho Pele Principles
- High telephone etiquette
- Team Player
- Knowledge of Legislations
Customer service
Leadership Roles
- Elected Hostel Representative, 2011, Volksrust High School Girls Hostel
- Elected Residence Committee, 2012-2013, Res Manager Recognition Award, Most Participating Female Student
- Elected Campus Student Representative Councils, 2015/16, Most improved CSRC Member for the year 2015/16
Attended Short Courses
- Sage Payroll Administration Programme, 12/31/14
- Sales Strategy Training, 12/31/17
- Microsoft Excel 2016 Data Analysis- Level 2, TBD
- Online Course- Ethics in the Public Service, 12/31/21
- Online Course Writing for Government: Basic Writing Skills, 12/31/21
- Professional Business writing, 12/31/21
Personal Information
- ID Number: 930407 0542 08 6
- Willing To Relocate: True
- Gender: Female
- Nationality: South African
- Driving License: Learners C1
Employment Equity
Black/African Female
Additional Information
References:
- Ms ZN Sithole- Corporate Manager-Elsie Ballot Hospital (0766518974)
- Mr RM Mkhaliphi- CEO-Amajuba Memorial-(0727192353)
- Mr M Rooi- Former Supervisor-DHET-(0724498330_
Timeline
Secretary to CEO
Department of Health
10.2021 - Current
Administration Clerk
Western Cape Community Education & Training College
06.2021 - 09.2021
Intern- HRM&D (Training and Development; Youth Developmental Programmes)
Department of Higher Education & Technology
11.2019 - 05.2021
HR & Admin Assistant
Mlutha Trading & Projects
06.2017 - 02.2018
Student Assistant
Tshwane University of Technology
03.2014 - 03.2016
Bachelor of Technology - Human Resources Management
Tshwane University of Technology
01.2012 - 12.2016
National Diploma - Human Resources Management
Tshwane University of Technology
01.2012 - 12.2015
National Senior Certificate-Matric - Gr12
Volksrust High School
01.2007 - 12.2011
Similar Profiles
IDA D. WRIGHTIDA D. WRIGHT
Government Operations Consultant at Department of HealthGovernment Operations Consultant at Department of Health
ANGELICA DAWN T. COQUIAANGELICA DAWN T. COQUIA
Internship at Department of HealthInternship at Department of Health
Euginia MatshweuEuginia Matshweu
Public Management in Service at Department of HealthPublic Management in Service at Department of Health