Duduzile Princess Hlatshwayo
3640 Mountain Zebra Don Park Ext 7
Summary
Detail-oriented cashier and administration specialist with a track record of driving initiatives that improve customer satisfaction and team productivity. Skilled in cash handling and customer interaction, consistently achieving results in dynamic retail settings. Proven ability to maintain operational efficiency while resolving conflicts and enhancing service quality.
Overview
2
2
Languages
10
10
years of professional experience
Work History
Cashier & Administration
Pick n' Pay New Redruth
01.2004 - 01.2014
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced daily sales records.
- Assisted customers with product inquiries and resolved complaints promptly.
- Monitored store cleanliness and organized merchandise displays for optimal presentation.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
National Certificate N6 - Management Assistant
Sedibeng College
Gauteng12-2003
National Senior Certificate -
Mzamo High School
Osizweni, Kwazulu Natal12-2000
Skills
Sales strategy implementation
Issue resolution
Empathy and patience
Time management
Cash handling
Team collaboration
Customer service excellence
Reliability and punctuality
Customer relations
References
- Nomsa, Maseko, Manager, (011)9079375, Pick n' Pay New Redruth
- Sharleen, Supervisor, (011)9079375, Pick n' Pay New Redruth
Timeline
Cashier & Administration
Pick n' Pay New Redruth
01.2004 - 01.2014
National Certificate N6 - Management Assistant
Sedibeng College
National Senior Certificate -
Mzamo High School