Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Duduzile Mhlongo

566 B.M Nkosi Street Extension 6 Barberton

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Highly experienced Project Management known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Reliable and upbeat successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

1
year of professional experience

Work History

Milady's

Sales Associate
03.2015 - 12.2015

Job overview

  • Solved customer challenges by offering relevant products and services.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

P.C Training And Business College
Mbombela

NQF Level 4 from Project Management
02.2015

Ehlanzeni TVET College
Mbombela

NQF Level 4 from Finace,Economics And Accounting
01.2013

Skills

  • Order Processing
  • Inventory Control
  • Product Sales
  • Stocking and Receiving
  • Cash Handling
  • Exceptional customer service
  • Verbal/written communication
  • Reliable and punctual

Timeline

Sales Associate

Milady's
03.2015 - 12.2015

P.C Training And Business College

NQF Level 4 from Project Management

Ehlanzeni TVET College

NQF Level 4 from Finace,Economics And Accounting
Duduzile Mhlongo