Duduzile Lethoba
Mamelodi Gardens
Summary
Achieved high customer satisfaction through effective communication and problem-solving. Drove personal and team development by actively pursuing new knowledge and skills. Fostered a cooperative team dynamic while maintaining the ability to work independently.
Overview
22
22
years of professional experience
Work History
Receptionist and Cashier
Hi-Fi Corporation
02.2008
- Responsibilities: Operating Switch Board, Handling Internal and external calls, Arranging customer queries
- Reference: Lynette Mulovhedzi 060 306 7408
Team Leader
Fibertime
06.2025 - Current
- Supervised team operations to ensure adherence to safety protocols and quality standards.
- Coordinated workflow among team members, enhancing productivity and communication.
- Implemented process improvements that streamlined project delivery timelines.
- Mentored junior staff, providing guidance on best practices and operational procedures.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Clerk Volunteering
Mamelodi West Clinic
03.2015 - Current
- Reference: Sister Dudu 079 147 0923, 074 725 7866
Sales Consultant
Telkom / Samplex
01.2010 - Current
- Responsibilities: Dealing with Sales, Selling internet with Different packages, Checking infrastructure of customers, Making follow ups on present contracts.
- Reference: Ntuthuko 079 361 1113
Supervisor
Tradeway Promotions
06.2014 - 11.2015
- Responsibilities: Checking promoters if they reported for duty also making sure they well dressed and have enough stock for promoting, handing in presentations, also responsible for audits.
- Reference: Ms. VICKY 063 326 7851
Cashier
Pharma Value
01.2004 - 01.2007
- Responsibilities: Till Operator, Customer Service, Cashing up and Banking
- Reference: Petrus 012 333 6080
Education
Management and Assistant Secretarial N4, Introductory Entrepreneurship, Introductory Communication, Introductory Computer Practice, Introductory Information Processing
12.2025
Office Administration (End User)
11.2015
Certificate of Achievement - Sales Training, Customer Relations, Structuring Quotations, The Art of Selling, Ways of increasing sales, Anger Management, Difficult Customers
01.2008
High School - English, Tswana, Afrikaans, Geography, History, Biology
01.1998
Highest Grade Passed: Grade 12
Skills
- Microsoft Windows XP
- Microsoft Excel 2003
- Microsoft Word 2003
- Microsoft Outlook 2003
- Internet Explorer
Languages
Zulu
English
Afrikaans
References
- Kgomotso, 082 453 5631
- Andrew, 071 179 9894
- Petrus, 012 333 6080
- Lynette, Mulovhedzi, 060 306 7408
- Ntuthuko, 079 361 1113
Timeline
Team Leader - Fibertime
06.2025 - Current
Clerk Volunteering - Mamelodi West Clinic
03.2015 - Current
Supervisor - Tradeway Promotions
06.2014 - 11.2015
Sales Consultant - Telkom / Samplex
01.2010 - Current
Receptionist and Cashier - Hi-Fi Corporation
02.2008
Cashier - Pharma Value
01.2004 - 01.2007
Oxbridge Academy - , Management and Assistant Secretarial N4, Introductory Entrepreneurship, Introductory Communication, Introductory Computer Practice, Introductory Information Processing
Nemja (SASEITA) - , Office Administration (End User)
Hi-Fi Corporation - Certificate of Achievement, Sales Training, Customer Relations, Structuring Quotations, The Art of Selling, Ways of increasing sales, Anger Management, Difficult Customers
Mamelodi High School - High School, English, Tswana, Afrikaans, Geography, History, Biology