DUDUZILE DOREEN MALINGA
Inanda
Summary
Detail-oriented Office Administrator with strong experience in site-based operations support within security services. Expertise includes coordinating administrative functions, compliance documentation, audits, payroll administration, and client communication. Proven ability to maintain accurate records and manage deadlines while delivering reliable operational insights. Currently pursuing a BCom in Public Administration and enhancing skills through virtual assistance and data analytics training.
Overview
1
1
Certification
16
16
years of professional experience
Work History
Administrator – King Shaka International Airport (ACSA site)
Mafoko Security Patrols
09.2019 - Current
- Oversee day-to-day site administration and provide first-point administrative support to management and operations.
- Coordinate and maintain employee training requirements in line with contractual Service Level Agreements (SLAs), liaising with HR and relevant departments to schedule required training.
- Prepare documentation and records for audits and inspections, monitor findings, and coordinate responses and required follow-up actions.
- Compile and submit monthly operational reports and maintain accurate supporting records for management and client requirements.
- Capture, update, organise and file administrative and operational records, ensuring documents are readily available for audits and inspections.
- Calculate Security Officer hours and process monthly salary exceptions for submission to the Payroll Department; respond to related queries and discrepancies.
- Coordinate Injury on Duty (IOD) documentation and liaise with relevant personnel/departments regarding required records and follow-up.
- Attend operational/client meetings, capture accurate minutes, record action items and support follow-up on outstanding matters.
- Coordinate ACSA permit administration, including applications, enquiries and return of permit cards for terminated employees.
- Maintain and monitor personnel/recruitment files and supporting employee documentation.
- Coordinate PSIRA-related documentation, certificates and renewals and support compliance recordkeeping.
- Order office stationery and monitor administrative supply requirements to support uninterrupted site operations.
- Prepare monthly fuel records and calculations and submit supporting fuel reports to management/head office.
- Request and coordinate uniforms, PPE and operational equipment for management and Security Officers and maintain supporting records.
- Prepare operational documents, registers and correspondence and respond to administrative enquiries from internal stakeholders and the client.
- Support manpower administration by submitting requests for site staffing requirements and assisting management with operational administration.
- Provide tender administration and general administrative support to management when required.
Administrator-King Shaka International Airport (ACSA site)
Mafoko Security Patrols
09.2019 - Current
- Oversee day-to-day site administration and provide first-point administrative support to management and operations.
- Compile and submit monthly operational reports and maintain accurate supporting records for management and client requirements.
- Prepare documentation and records for audits and inspections, monitor findings, and coordinate responses and required follow-upactions.
- Prepare documentation and records for audits and inspections, monitor findings, and coordinate responses and required follow-up actions.
- Coordinate and maintain employee training requirements in line with contractual Service Level Agreements (SLAs), liaising with
- Capture, update, organise and file administrative and operational records, ensuring documents are readily available for audits and inspections.
- Calculate Security Officer hours and process monthly salary exceptions for submission to the Payroll Department; respond to related queries and discrepancies.
- Coordinate Injury on Duty (IOD) documentation and liaise with relevant personnel/departments regarding required records and follow-up.
- Attend operational/client meetings, capture accurate minutes, record action items and support follow-up on outstanding matters.
- Coordinate ACSA permit administration, including applications, enquiries and return of permit cards for terminated employees.
- Maintain and monitor personnel/recruitment files and supporting employee documentation.
- Coordinate PSIRA-related documentation, certificates and renewals and support compliance recordkeeping.
- Order office stationery and monitor administrative supply requirements to support uninterrupted site operations.
- Prepare monthly fuel records and calculations and submit supporting fuel reports to management/head office.
- Request and coordinate uniforms, PPE and operational equipment for management and Security Officers and maintain supporting records.
- Prepare operational documents, registers and correspondence and respond to administrative enquiries from internal stakeholders and the client.
- Support manpower administration by submitting requests for site staffing requirements and assisting management with operational administration.
- Administered tender documentation and processes to ensure compliance with submission deadlines. and general administrative support to management.
Administrator
North Coast Tracking (Pty) Ltd
12.2017 - 09.2019
- Created customer accounts and maintained records to support efficient data management.
- Issued invoices to clients via email and post, ensuring timely delivery and accuracy.
- Recording customer payments, including cash, cheque and card transactions.
- Creating spreadsheets for monthly records and administrative tracking.
- Drafted company letters and provided comprehensive office administration support, enhancing communication and workflow.
- Arranging daily vehicle/device fitment schedules and responding to customer queries.
Receptionist
Natal Coastal Communication CC
09.2010 - 12.2017
- Welcomed clients, assisted with inquiries, and managed incoming calls for effective communication.
- Communicating with call centres in person, by telephone and email to resolve queries and support operations.
- Coordinated appointments and booked fitments to optimise scheduling.
- Captured daily information and maintained administrative records to ensure accuracy and accessibility.
- Operated photocopier to produce multiple copies of documents efficiently., preparing and dispatching documents and collecting records off site.
Education
SENIOR CERTIFICATE -
Council for Quality Assurance in General and Further Education and Training
12-2007
National Senior Certificate / Matric -
New Town Comprehensive
Inanda01-2007
BCom - Public Administration
Regent Business School
Skills
- Office & Operations Administration
- Training Coordination & SLA Monitoring
- Compliance Documentation
- Audit & Inspection Support
- Monthly Reporting & Data Capture
- Payroll Exceptions & Hours Calculations
- Records & Filing Management
- Meeting Coordination & Minutes
- Procurement & Stationery Control
- Fuel Reporting & Reconciliation
- Client & Internal Liaison
- ACSA Permit Administration
- PSIRA Documentation Tracking
- Recruitment Administration
- Tender Administration Support
- Microsoft Office & Administrative Systems
- Payroll administration
- Report compilation
- Records management
- Permit administration
- Audit preparation
- Office administration
Custom Section
1989-10-10, 8910100486085, S.A. Citizen, LANC, South Africa
Certification
- Virtual Assistant Certificate – EduCourse (completed)
- Google Data Analytics Professional Certificate – Coursera (in progress)
- Additional short courses in administration, digital tools and professional development – as applicable
- Computer Literacy certificate - EduCourse ( Completed )
References
- Ronel Els, HR Manager, Natal Coastal Communication CC, 031 569 1000, South Africa
- Sharmla Naidoo, HR Manager, North Coast Tracking (Pty) Ltd, 031 569 1000, South Africa
- Busisiwe Gabisa, Site Manager, Mafoko Security Patrols, 066478 2612, busisiwe.g@mafokosp.co.za, South Africa
REFERENCES
- Ronel, Els, HR Manager, 031 569 1000, Natal Coastal Communication CC
- Sharmla, Naidoo, HR Manager, 031 569 1000, North Coast Tracking (Pty) Ltd
- Busisiwe, Gabisa, Site Manager, busisiwe.g@mafokosp.co.za, 066 478 2612, Mafoko Security Patrols
Awards
CERTIFICATE OF APPRECIATION, this certificate is awarded to, Mr. Duduza Malinga, PROVINCIAL CONTRACT ADMINISTRATOR OF THE YEAR, PROVISIONAL MANAGER, KZN PROVINCE, DATE, 2014-12-024
PROFESSIONAL DEVELOPMENT & CERTIFICATES
Additional short courses in administration, digital tools and professional development – as applicable
Timeline
Administrator – King Shaka International Airport (ACSA site)
Mafoko Security Patrols
09.2019 - Current
Administrator-King Shaka International Airport (ACSA site)
Mafoko Security Patrols
09.2019 - Current
Administrator
North Coast Tracking (Pty) Ltd
12.2017 - 09.2019
Receptionist
Natal Coastal Communication CC
09.2010 - 12.2017
SENIOR CERTIFICATE -
Council for Quality Assurance in General and Further Education and Training
National Senior Certificate / Matric -
New Town Comprehensive
BCom - Public Administration
Regent Business School