Duane Stephanus Coetsee
Barberton,South Africa
Summary
Dynamic and results-driven professional with extensive expertise in sales forecasting, inventory control, and staff management. Demonstrates a strong understanding of business operations, retail strategies, and quality control implementation to drive profit maximisation and operational efficiency. Skilled in marketing strategy design, negotiation expertise, and customer relationship building, with a proven ability to optimise workflows and achieve sales targets. Adept at adaptive leadership, team motivation, and performance management to foster high-performing teams. Committed to leveraging strategic planning and business analytics understanding to deliver sustainable growth while maintaining outstanding customer service standards.
Overview
25
25
years of professional experience
14
14
years of post-secondary education
Work History
Assistant manager
Barberton Abbatoir
Barberton, South Africa
10.2024 - Current
- Implemented promotional strategies for increased footfall during holiday seasons.
- Provided excellent customer service leading to repeat business and customer loyalty.
- Created a positive work environment, resulting in higher employee morale.
- Coordinated with management on operational issues providing solutions for better efficiency.
- Managed daily operations to ensure smooth running of the shop floor.
- Handled stock control duties diligently preventing overstocking or shortages.
- Handled customer complaints effectively, restoring trust in our brand.
- Provided support to manager during audits, ensuring accurate reports.
- Conducted team meetings on a regular basis, promoting open communication within the team.
- Delegated tasks to team members efficiently improving overall productivity.
- Maintained high standards of store cleanliness, enhancing shopping experience for customers.
- Streamlined store operations with efficient scheduling.
- Ensured health and safety compliance, maintaining a safe working environment for all staff members.
- Minimised inventory loss for improved profit margins.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Oversaw facility maintenance and allocated needed resources to meet standards.
Farm manager
Antonio Pimenta
Ponta Douro, Mozambique
01.2023 - 08.2024
- Negotiated contracts with vendors, obtained better pricing for supplies.
- Adapted swiftly to changing market demands by adjusting production strategies promptly.
- Tracked weather forecasts regularly, planned farm activities accordingly to avoid potential damages or delays.
- Conducted regular equipment maintenance checks to prevent breakdowns in peak seasons.
- Monitored pest and disease outbreaks with proactive measures, minimised crop loss significantly.
- Managed farm operations for optimal productivity and efficiency.
- Conducted thorough research on latest agricultural technologies; implemented several innovative solutions on the farm.
- Streamlined harvesting procedures for timely market delivery of produce.
- Implemented sustainable farming practices to improve soil health.
- Handled administrative tasks efficiently, kept accurate records of all operations.
- Prepared annual budgets to manage farm finances effectively.
Managing director
D and Y Petroleum
Pretoria, South Africa
02.2014 - 08.2022
- Delivered high-quality services by maintaining customer focus at all times.
- Streamlined supply chain management, ensuring timely delivery of products.
- Fostered partnerships to expand business opportunities.
- Identified market trends, leading to business expansion opportunities.
- Managed crisis situations with strategic planning.
- Facilitated training programmes to improve employee skills and capabilities.
- Secured new clients through targeted marketing campaigns.
- Built a harmonious work environment with strong leadership skills.
- Oversaw financial operations for fiscal control and profitability.
- Orchestrated large-scale events to enhance brand visibility.
- Directed complex projects to successful completion.
- Negotiated profitable contracts, increasing company revenue.
- Developed effective business strategies for sustained growth.
- Improved company performance by streamlining operational processes.
- Drove innovation for improved product offerings.
- Monitored operations to assess and highlight results.
- Directed day-to-day work of 13 employees and motivated teams to exceed objectives.
- Directed administration and optimisation of financial operations, payroll and accounting processes.
- Established strong rapport with stakeholders to enhance business credibility.
- Served as official representative of organisation to public groups or government agencies.
- Spearheaded strategic planning and decision-making processes aligning with mission and stakeholder interests.
Laboratory manager
Geo Africa
Nelspsruit, South Africa
01.2004 - 02.2015
- Improved laboratory efficiency by introducing streamlined testing procedures.
- Led various research projects from initiation to completion successfully.
- Coordinated with external parties for procurement of necessary lab supplies.
- Managed lab equipment maintenance to ensure uninterrupted operations.
- Enhanced data accuracy with meticulous record management system.
- Developed comprehensive lab protocols to maintain consistency in results.
- Implemented stricter safety measures, enhancing overall lab safety.
- Oversaw quality control checks, ensuring compliance with industry standards.
- Conducted regular staff training sessions for updated techniques and processes.
- Handled incident reports promptly, reducing potential risks and hazards.
- Maintained up-to-date knowledge about latest industry trends to keep the laboratory at par with global standards.
- Introduced new technologies into the lab, improving operational effectiveness.
- Created a balanced schedule for employees that ensured adequate coverage without overworking staff.
- Played an instrumental role in hiring and mentoring junior staff members.
- Managed on-site laboratory staff and scheduled rotas to meet operational needs.
- Improved laboratory protocol to meet operational targets, increasing business efficiency.
- Updated laboratory records and secured information for compliance with confidentiality agreements.
- Observed laboratory performance to identify strengths and address improvement areas.
- Met internal and external accreditation factors for full testing activity compliance.
- Trained staff in correct testing methods and techniques for reliable research outcomes.
- Quality-controlled incoming products to maintain safe, compliant testing provisions.
- Coordinated health and safety activity for full compliance with COSHH guidelines and risk policies.
- Achieved growth targets through strategic staff and resource budgeting.
- Responded to non-conformances quickly, limiting research discrepancies.
- Generated quality control samples to recognise and respond to developing trends.
- Completed product documentation with accurate, up-to-date information for reliable records.
- Recognised resource, process and procedure opportunities to improve laboratory performance.
- Supervised and evaluated employee performance, providing construction feedback and identifying staff talent.
- Identified training needs and opportunities to provide Continued Professional Development (CPD) for staff.
- Conducted market research to guide organisational strategy and decision-making.
- Evaluated use of resources to identify areas to cut costs and opportunities for investment.
- Increased brand recognition within niche using evidence-based marketing practices.
Irrigation technician
Laeveld Besproeiing
Barberton, South Africa
02.2000 - 12.2003
- Planned daily work schedules efficiently; kept delays to a minimum through careful organisation.
- Utilised specialised tools effectively; made precise adjustments when necessary – resulted in high-quality workmanship consistently.
- Improved irrigation efficiency by maintaining and repairing irrigation systems.
- Detected and repaired leaks, enhancing system effectiveness.
- Maintained detailed records of repairs and installations, ensuring quality control.
- Followed blueprints accurately when installing new systems-providing precise layout as per design specifications.
- Collaborated with landscape architects for effective design implementation.
- Carried out regular system checks to maintain high operational standards.
- Provided excellent customer service during on-site visits, receiving positive feedback.
- Executed preventative maintenance tasks, reducing system breakdowns significantly.
- Conducted soil moisture tests to determine watering needs.
- Liaised closely with suppliers, ensuring best prices for parts and equipment were obtained without compromising on quality.
- Assessed irrigation infrastructure regularly for potential upgrades or replacements needed due to wear and tear or outdated equipment.
- Modified existing systems to meet changing requirements of landscapes.
- Established excellent customer relationships through effective communication and active listening skills, increasing sales by 65%.
- Demonstrated irrigation system features to customers, thoroughly explaining functionalities for complete satisfaction.
- Controlled and monitored inventory of tools and mechanical equipment.
- Dug placement holes for new plantings and conditioned soil for optimum growth.
- Operated tractors and horticultural machinery to safely transport goods and equipment.
- Trained junior technicians in advanced repair techniques-promoting skill development within the team.
- Installed new irrigation systems for increased water conservation.
Education
Matric - School
Barberton High School
South Afrika 01.1996 - 12.2009
Skills
- Sales forecasting
- Inventory control
- Staff management
- Business understanding
- Quality control implementation
- Communication excellence
- Negotiation expertise
- Retail operations understanding
- Sales techniques
- Performance Management
- Outstanding customer service
- Adaptive leadership
- Customer complaint management
- Contract negotiation
- Strategic planning
- Workflow optimisation
- HR processes understanding
- Project management tools expertise
- Marketing strategies knowledge
- Supply chain coordination
- Quality control measures
- Sales targets setting
- Inventory management
- Team leadership
- Meeting facilitation
- Presentation skills
- Staff motivation
- Crisis management
- Business analytics understanding
- Digital marketing oversight
- Client relationship building
- Leadership skills
Languages
English
Fluent
Afrikaans
Fluent
Zulu
Beginner
Affiliations
- Golf, Fishing and Off roading.
Other Knowledge
I can also do we steel manufacturing, general maintenance and building. Also have a little knowledge in mechanical maintanance.
Timeline
Assistant manager
Barberton Abbatoir
10.2024 - Current
Farm manager
Antonio Pimenta
01.2023 - 08.2024
Managing director
D and Y Petroleum
02.2014 - 08.2022
Laboratory manager
Geo Africa
01.2004 - 02.2015
Irrigation technician
Laeveld Besproeiing
02.2000 - 12.2003
Matric - School
Barberton High School
01.1996 - 12.2009
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