Duane Wallace Arendse
Sales Representative And Marketing Management
Cape Town
Summary
Personable and diligent, bringing strong communication and organizational skills to drive sales initiatives. Possesses solid understanding of sales strategies and customer relationship management, with proficiency in using sales software and data analysis. Committed to optimizing team performance and contributing to overall sales growth.
Overview
16
16
years of professional experience
7
7
years of post-secondary education
Work History
Sales Representative
Woolworths Financial Services
Cape Town
03.2025 - Current
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
DC1 Collections
Woolworths Financial Services
Cape Town
05.2020 - 02.2025
- Meet targets that are set out for the allocation.
- Ensure customers make their payments on or before the due date.
- Make Payment Arrangements for customers.
- Manage and oversee a team of collection agents while manager is not present - 2nd in charge.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
Sales Consultant
WFS
Cape Town
06.2019 - 05.2020
- Reach Monthly Targets.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provide Customers with a Woolworths Account.
- Ensure that supportive documents are received.
Graphics & Design
Self Employed
Cape Town
10.2017 - 05.2019
- Designing - Business Logo's, Birthday Invites, Magazine Covers, Business Cards & T Shirt Prints
- Self-motivated, with a strong sense of personal responsibility.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Bond Consultant
Capcubed
Cape Town
04.2012 - 07.2013
- Sourcing and assisting homebuyers in obtaining home loans
- Credit checks;
- Affordability checks
- Property Value checks
- Liaising closely with estate agents
- Submit offers for home loans to various banks
- Proceed to push the banks for successful approval of the required finance and for the best interest rate
- Managed client relationships through regular check-ins and updates on project progress.
- Assisted clients in navigating complex industry challenges with strategic recommendations.
Telemarketing
Old Mutual
Cape Town
07.2010 - 01.2012
- Streamlined internal processes, optimizing efficiency within the telemarketing department.
- Streamlined the telemarketing process, optimizing call scripts for maximum impact and results.
- Led by example in maintaining a high level of professionalism and commitment to excellence within the telemarketing department.
Sales
Reebok
Cape Town
02.2009 - 06.2010
- Analyzed sales data, identifying trends and opportunities for improvement in sales performance.
- Boosted sales performance, coaching team members on effective sales techniques and client relationship management.
- Increased sales performance by developing and implementing effective sales strategies.
Education
Higher Certificate - Marketing Management
Regent Business School
Cape Town, South Africa 07.2024 - Current
Regulatory Exam Certificate - Finance - Regulatory Exam 5
Sanlam
Cape Town, South Africa 08.2013 - 08.2014
Matric - English 1st Lang, Mathematics Lit, Music, Geography, Afrikaans 2nd Lang, Life Orientation
Wynberg Senior Secondary
Cape Town, South Africa 01.2004 - 01.2009
Skills
B2B sales master
Sales and retention
Sales knowledge
Sales and upselling
Sales and operations
Customer segmentation
Partnership development
CRM management
Product marketing
Target audience identification
Integrated marketing
Market analysis
Competitor analysis
Adobe creative suite
MS office suite
Personal Information
- ID Number: 89 09 26 518 708 2
- Marital Status: Single
Attributes
- Assisted with the sound and lighting in the very successful school production of District 6 in 2008 and again in early 2009.
- Outgoing, fun loving person who communicates easily with people.
- Extremely patient individual.
- Hard-working, punctual and willing to produce work to the best of my ability.
- Goal-oriented with a drive and determined desire to achieve.
- Job shadowed in marketing department at Woolworths Financial Services.
Timeline
Sales Representative
Woolworths Financial Services
03.2025 - Current
Higher Certificate - Marketing Management
Regent Business School
07.2024 - Current
DC1 Collections
Woolworths Financial Services
05.2020 - 02.2025
Sales Consultant
WFS
06.2019 - 05.2020
Graphics & Design
Self Employed
10.2017 - 05.2019
Regulatory Exam Certificate - Finance - Regulatory Exam 5
Sanlam
08.2013 - 08.2014
Bond Consultant
Capcubed
04.2012 - 07.2013
Telemarketing
Old Mutual
07.2010 - 01.2012
Sales
Reebok
02.2009 - 06.2010
Matric - English 1st Lang, Mathematics Lit, Music, Geography, Afrikaans 2nd Lang, Life Orientation
Wynberg Senior Secondary
01.2004 - 01.2009