Adobe Suite
Duane Mouton
Senior Account Manager
Somerset West
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
12
12
years of professional experience
2026
2026
years of post-secondary education
2
2
Languages
Work History
Senior Account Manager
Networds
Cape Town
03.2021 - Current
- Increased revenue for the company through strategic upselling and cross-selling initiatives.
- Mentored junior account managers, fostering their professional growth and skills development within the company.
- Delivered sales presentations and pitches to clients, upper management and junior sales associates for demonstration.
- Increase key client revenue by 50% with strategic Campaigns.
- Boosted client satisfaction by effectively managing and resolving account issues.
- Streamlined account management processes, improving overall efficiency and productivity.
- Enhanced communication between departments for more effective problem-solving and collaboration.
- Negotiated favorable contract terms with suppliers/vendors on behalf of clients while maintaining strong relationships with them at the same time.
Lead Photographer
The Newspaper/Into Cycling
04.2013 - 10.2016
- Planned and prepared for all on-location and studio shoots
- Shot photographs in controlled lab, field and remote environments
- Photographed high-quality images for both print and internet distribution
- Edited, toned, captioned and uploaded photographs for news publications
- Tracked inventory of all photo lab products and equipment
- Archived photographs on computers and servers
- Completed complex photo shoots involving large-scale performances at indoor and outdoor venues
Editorial Content Manager
The Newspaper/Into Cycling
04.2013 - 10.2016
- Collaborated with marketing and design teams to develop and plan site content, layout and style
- Managed content distribution to online channels and social media platforms
- Edited and sourced images using Photoshop and Lightroom
- Worked with graphic artists, post-production team members and other specialists to produce captivating and successful content
- Proofread, edited, and evaluated final copy to verify content aligned with established guidelines
- Improved Online presence by optimizing social media pages and implementing new strategies
Manager
Majestic Midways
04.2013 - 10.2019
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand
- Enhanced training programs to strengthen employee knowledge and promote new managers from within
- Conducted scheduled and impromptu evaluations to assess work performance
- Maintained compliance with company policies, objectives and communication goals
- Worked with management team to implement proper division of responsibilities
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs
- Introduced team contests and goals to enhance productivity and improve employee morale
- Created efficient work schedules for each team member to maintain deadlines and keep shifts properly staffed
- Positioned as primary liaison to streamline operations of multiple lines of business within organization
Education
HIGH SCHOOL DIPLOMA -
STRAND HIGH
01.2007 - 11.2011
ALL GOOGLE ADS CERTIFICATIONS -
GOOGLE
01-2025
CERTIFICATION: MICROSOFT SQL FOR BEGINNERS - undefined
UDEMY
05.2020 - 06.2020
CERTIFICATION: MY SQL DEVELOPER COURSE - undefined
UDEMY
05.2020 - 06.2020
CERTIFICATION: COVID 19-CONTACT TRACING CERTIFICATION - undefined
JOHNS HOPKINS UNIVERSITY / COURSERA
Skills
- Team building
- Project organisation
- Digital marketing
- Strategic planning
- Operations
- Staff management
- Account management
- Customer service
- Problem resolution
- Supervision
- Communications
Software
Google Ads Suite
Microsoft Suite
Timeline
Senior Account Manager
Networds
03.2021 - Current
CERTIFICATION: MICROSOFT SQL FOR BEGINNERS - undefined
UDEMY
05.2020 - 06.2020
CERTIFICATION: MY SQL DEVELOPER COURSE - undefined
UDEMY
05.2020 - 06.2020
Lead Photographer
The Newspaper/Into Cycling
04.2013 - 10.2016
Editorial Content Manager
The Newspaper/Into Cycling
04.2013 - 10.2016
Manager
Majestic Midways
04.2013 - 10.2019
HIGH SCHOOL DIPLOMA -
STRAND HIGH
01.2007 - 11.2011
CERTIFICATION: COVID 19-CONTACT TRACING CERTIFICATION - undefined
JOHNS HOPKINS UNIVERSITY / COURSERA
ALL GOOGLE ADS CERTIFICATIONS -
GOOGLE
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