Duane Classen

Absolutely, here's the revised version in the present tense:

• Staff Management: Lead the hiring process for all Port Elizabeth staff, overseeing recruitment and selection procedures.
  Provide direct supervision, ongoing staff development, and continuing education to employees.
  
• HR and Employee Relations: Manage written warnings, disciplinaries, and dismissals, ensuring compliance with company policies and labor regulations.
  
• Office Setup and Management: Orchestrated the setup of the Port Elizabeth office, involving negotiations with vendors and contractors.
  Handle day-to-day management tasks, including office procurement, expense management, and reporting to the managing director.
  
• Technical Expertise: Serve as a Senior Magento Backend Developer with expertise in PHP, SQL, GraphQL, REST, and XML development.
  Develop new modules to enhance base Magento functionality and resolve issues with interactions with 3rd party payment gateways, ERPs, and PIM systems.
  
• GraphQL Backend Development: Specialize in building GraphQL backends for mobile mini-programs and headless Magento implementations.
  
• Developer Onboarding: Conduct machine setup and onboarding for all new South African developers, covering DevOps practices, Linux command line tools, and foundational Magento development skills.
• Mentorship and Leadership: Act as a mentor to junior backend developers, providing guidance, support, and sharing expertise to foster their professional growth.
  
• Server and Version Control: Engage in day-to-day interactions with Linux server command line operations, Git, Bitbucket, Jenkins, and Kubernetes.
  

• Financial Administration Management: Managed the financial administration of the company, overseeing budgeting, financial reporting, and financial operations.
  
• ERP Consulting: Engaged directly with executives of various companies in South Africa, Namibia, Tanzania, Kenya, Botswana, and the United Kingdom, providing advice and solutions for ERP (Enterprise Resource Planning) systems.
  
• Requirement Analysis and Solution Implementation: Conducted requirement analysis meetings, designed solution proposals, and presented solutions to clients.
  Oversaw the implementation of ERP solutions, ensuring successful execution and meeting client needs.
  
• ERP Implementation and Migration Management: Managed new ERP implementations and migrations, coordinating activities to ensure a smooth transition.
  
• ERP Software Development: Specialized in ERP software development with expertise in HansaWorld and Sage ERP X3. Presented Hansa Application language courses to clients as well as new Hansaworld developer recruits.
  
• Linux Server Setup and Configuration: Executed Linux server setup and configuration to support various software applications.
  
• Bash Script Development: Developed Bash scripts for the automation of backups and integrations, improving efficiency in data management.
  
• Collaboration on Hardware-Software Integration: Collaborated with engineers of BRT bus and station monitoring hardware to build software that communicates directly with station controllers, providing real-time data on bus arrivals, departures, door failures, etc.
  
• IOT-enabled Projects: Collaborated on the development of IOT-enabled human breast milk pasteurisers.
  Designed and developed a human breast milk management system to track donated human breast milk from donor to recipient.
  
• Temperature Probes and MQTT Configuration: Designed IOT-enabled temperature probes for pasteurisers, enabling real-time data logging and alerts.
  Set up and configured MQTT servers for efficient communication in IOT-enabled systems.
  
• Apache Superset Dashboards: Set up and configured Apache Superset servers.
  Designed dashboards using Apache Superset for data visualization and analysis.
  

• Sage ERP X3 Training and Development:Attended all Sage ERP X3 training courses, gaining comprehensive knowledge in both usage and development aspects.
  
• Pioneer ERP X3 Installations:Played a key role in some of the first ERP X3 installations, utilizing Oracle databases and running on the Linux OS.
  
• Conference Presentation:Conducted a presentation on ERP X3 installations at the Sage conference at Champagne Resorts, showcasing expertise and insights.
  
• Solution Design and Implementation:Participated in solution design sessions, offering technical expertise to address complex problems.
  Implemented solutions using ERP X3's development platform, ensuring effective and tailored solutions.
  
• Bug Resolution Expertise:Recognized as the go-to person for fixing complex bugs within the ERP X3 environment, demonstrating a deep understanding of the system.
  
• Mentorship Role:Acted as a mentor to junior developers, providing guidance, support, and knowledge transfer to facilitate their professional growth.
  

• The role and responsibilities were similar to those at Cozatech Business Solutions, with the exception that the CC was co-owned with a partner.
• Focus was on HansaWorld ERP consulting and development.

• Oversaw IT department operations and training across all branches in South Africa
• Interacted and negotiated with vendors, outsourcers and contractors to secure products and services.
• Led technology selection and rollout, focusing on organizational planning and supplier service-level agreements.
• Guided organizational technology strategy and roadmaps.
• Coordinated IT operations activities to deliver smooth flow of daily business needs.
• Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
• Took ownership of the ERP system, moving server hosting and management in-house.
• Sourced, configured and maintained ERP server.
• Handled all ERP customisations and user training.
• Recruited, trained and managed IT support technician

• Joined as an in-house ERP developer for HansaWorld SAF, initiating comprehensive bug fixes and customizations for diverse clients spanning South Africa, Namibia, Kenya, Nigeria, and the UK.
• Delivered Hansa Application Language training to both new HansaWorld partners and clients, showcasing expertise in the system's functionalities and best practices.
• Advanced to the role of product manager, demonstrating a keen ability to oversee the management of reported issues and desires from clients, along with successful roll-outs of new product versions.
• Collaborated closely with Headquarters to engage in discussions on reported issues, skillfully negotiating the validity and urgency of each matter.
• Maintained consistent communication with clients, providing regular updates on the status of their reported issues, ensuring transparency and client satisfaction.