Summary
Overview
Work History
Education
Skills
References
Othercourses
Certification
Timeline
Generic

Dr Sylvia Shakwane

Medical Doctor
Little Falls

Summary

Customer-oriented General Manager in healthcare with 23 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.

Overview

16
16
years of professional experience
2
2
Certifications

Work History

Acting General Manager Medical

Road Accident Fund
5 2022 - 06.2024
  • Reduced medical costs by 18% by introducing clinical governance and tools.
  • Introduced clinical research enablement through phase 4 clinical trials and targeted conferencing.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and sustainability.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability an
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed budget implementations, employee evaluations, and contract details.

Head of Medical Advisory

Road Accident Fund
03.2019 - 04.2022
  • Formulated and introduced medical advisory services, clinical research, medical protocols, tariffs, and clinical policy.
  • Established a multidisciplinary team of medical experts providing mentorship, support, and guidance.
  • Reduced medical spend by 15% by introducing medicine formularies, clinical coding, service provider agreements, and fixed rates.

Medical Director/Founder

EXITO Health Consulting
03.2017 - 03.2019
  • Drove significant improvement in achievement of goals related to medical and governmental affairs for client organizations.
  • Created targeted and innovative medical strategies for the reduction of medical costs.
  • Increased market and govermental affairs access for clients by 40%.

Senior Medical Manager- Immunology

AbbVie South Africa
09.2013 - 02.2017
  • Led research initiatives aimed at advancing scientific knowledge in Immunology relevant to population health management goals.
  • Established strong partnerships with key opinion leaders for better resource sharing, collaboration, and support in achieving common goals.
  • Spearheaded initiatives that increased patient satisfaction scores with Humira, while maintaining pharmacovigilance.
  • Promoted a culture of learning by fostering ongoing training of team members on current medical advancements in Immunology.
  • Ensured seamless communication among Humira brand team members during critical decision-making processes, resulting in more effective strategies.

Advanced Specialist: Clinical Risk Manager

Medscheme
03.2012 - 08.2013
  • The main purpose of this role was to manage clinical and financial risk plans aligned with corporate objectives, ensuring sustainable long-term success for the organization.
  • Increased client Scheme satisfaction through consistent communication and timely resolution of concerns.

Head of Department: Regulatory and Scientific Affairs

South African Medical Devices Industry Association -SAMED
06.2011 - 03.2012

Improved representation of Association members at governmental and non-governmental Reulatory platforms.

  • Improved Member satisfaction rates through attentive service, prompt Regulatory issues resolution, and continuous process improvements.

Medical Advisor/ Senior Health Manager

Metropolitan Health Group
08.2009 - 08.2010
  • Improved medical advisory support by conducting comprehensive literature reviews and raising awareness of key medical issues.


  • Reviewed literature and facilitated discussion to develop and maintain ongoing medical knowledge for staff members.

Senior Independent Emergency Medicine Doctor

Self -employed
07.2007 - 07.2009


  • Increased patient satisfaction with thorough assessments, clear communication, and empathetic bedside manner.
  • Diagnosed and treated patients presenting with emergencies.
  • Participated in quality improvement initiatives to optimize clinical processes and enhance overall patient care standards.
  • Enhanced collaboration among healthcare team members for optimal patient care delivery.

Project Manager / Research Investigator

Wits Health Consortium
04.2006 - 06.2007

Investigator in Phase 1 and 2 HIV vaccine trials, managing HIV patients, and collecting and analyzing clinical data.

Education

MBA -

Wits University

MBChB - undefined

University of KwaZulu-Natal

Skills

Operations Management

References

  • Dr. Xongi Phaleng, Area Lead: Humira Gastroenterology/ Former Medical Director, Abbvie South Africa, 072 124 6509
  • Mr. Mpumelelo Nhlapo, Managing director, EXITO and Market Access Manager, Aspelas, 073 261 9261 and 074 058 7792

Othercourses

  • Good Clinical Practice
  • Basic ICD10 coding
  • CCSA coding
  • American Medical Impairment Guides to Evaluation of Permanent Impairment
  • Basic Life Support
  • Advanced Trauma and Cardiac Life Support

Certification

Good Clinical Practice

Timeline

Good Clinical Practice

07-2024

Head of Medical Advisory

Road Accident Fund
03.2019 - 04.2022

Medical Director/Founder

EXITO Health Consulting
03.2017 - 03.2019

Senior Medical Manager- Immunology

AbbVie South Africa
09.2013 - 02.2017

Advanced Specialist: Clinical Risk Manager

Medscheme
03.2012 - 08.2013

Head of Department: Regulatory and Scientific Affairs

South African Medical Devices Industry Association -SAMED
06.2011 - 03.2012

Medical Advisor/ Senior Health Manager

Metropolitan Health Group
08.2009 - 08.2010

Senior Independent Emergency Medicine Doctor

Self -employed
07.2007 - 07.2009

Project Manager / Research Investigator

Wits Health Consortium
04.2006 - 06.2007

Acting General Manager Medical

Road Accident Fund
5 2022 - 06.2024

MBA -

Wits University

MBChB - undefined

University of KwaZulu-Natal
Dr Sylvia ShakwaneMedical Doctor