Dowelani Pamela Muifha
Kempton park
Summary
Accomplished Quality Assurance Specialist with extensive experience in the plastic packaging and food industry. Proven track record in implementing and maintaining compliance with quality standards, conducting internal and external audits, and driving continuous improvement initiatives. Adept at managing document control, data analysis, CAPA, root cause analysis, and non-conformance management. Skilled in training staff on QMS policies, GMP and quality control procedures. Career goal: to leverage expertise in quality assurance to enhance operational efficiency and product quality within a dynamic organisation.
Overview
11
11
years of professional experience
Work History
Quality Assurance Specialist
Serioplast
Johannesburg
05.2022 - Current
- Implementation and ensuring compliance with the company’s system of the procedures and standards.
- Maintain, update QA documents and product specifications.
- Proposes relevant changes to improve processes, methods, and practices continuously, in accordance with clients’ standards and internal quality standards.
- Conduct training related to quality and hygiene standards as per schedule, maintain records and file training documentation.
- Ensures incoming material quality, verifies technical documentation and ensures that all non-conformity’s data is constantly updated, accurate, and available.
- Prepares quality reports collecting, analysing information and trends.
- Promotes and ensures the application of the 5S standards and principles.
- Performs and implements the internal quality audits and GMP inspections.
- Prepares and attends external quality audits including CAPA monitoring and follow-up activities.
- Performs calibrations and cleaning of measuring instruments in production or in the lab, autonomously or through the supplier.
- Enforce the application of safety rules according to policies and regulation, maintaining order, organisation, and cleanliness in all areas.
- Packaging/plastic industry
Quality Controller
Serioplast
Johannesburg
04.2017 - 01.2022
- Conducting the quality inspections as per company quality plan.
- Performs controls according to quality control plans for each product using lab instrument i.e., scale, caliper, height gage, thickness gage, torque meter and top load tester.
- Conduct visual inspection of bottle timeously or as soon as the line starts after shutdown, mould change or colour change.
- Collect samples daily for rack leak test and vacuum leak test.
- Inspect preforms on Polarized light at the beginning of shift then every second hour and check gauges or as soon as the line starts after shutdown, mould change, or colour change.
- Conducting Quality awareness training as per GMP policy.
- Conduct Incoming inspection of raw material and packaging.
- General Housekeeping and housekeeping audits as per factory cleaning policy and plan.
- Registering the non-conformances in the non-conformance and corrective action data base and placing the non-conforming stock on hold.
- Tracing back to the last acceptable production.
- Receiving of incoming material.
- Packaging/plastic industry
Quality Assurance Trainee
Tiger Brands
Polokwane
03.2016 - 02.2017
- Assisting and conducting internal audits, PPC audit & mock recall.
- On-line quality control during production.
- Conducting daily cleaning inspection and house keeping.
- Conducting sensory evaluation of daily produced product.
- To ensure proper filling of QC documents.
- To ensure pest control service documentation is up to date.
- Assisting in conducting training as per HACCP & GMP policy.
Quality Controller Trainee
Limpopo Dairy
Limpopo
03.2015 - 08.2015
- Controlling quality of dairy foods from raw material until store.
- Daily Good manufacturing practice documents.
- Issue product batch samples for microbial and chemical analysis.
- Measuring & recording temperature, viscosity, pH and brix for batch and final products for specificity conformation.
- Measuring & recording cold-room store temperature.
- Ensuring conditions for raw material storerooms are within specification.
- Checking filling machine’s cleaning schedules.
- Issuing hand, environmental swabs for microbial analysis and air plates sampling around the factory.
- Determination of concentration of acid and caustic for clean-in-place water.
Education
BSc - Food Science and Technology
University of Venda
Thohoyandou04-2015
Data Analysis -
University of Cape town
03-2024
ISO 9001:2015 - Implemetation
NOSA
02-2025
Grade 12 -
Mphalaleni Secondary School
01-2009
Skills
- Continuous improvement
- GMP
- Document Control
- Internal and external audit
- Data analysis
- CAPA and Root cause analysis
- Training
- Quality Control
- Traceability
- HACCP
- Management of customer complaints
- Non-conformance management
Languages
Tshivenda
Proficient
C2
English
Advanced
C1
IsiZulu
Upper Intermediate
B2
Sepedi
Intermediate
B1
XiTsonga
Intermediate
B1
Custom Section
- Quality assurance
- Continuous improvement
- GMP
- Document Control
- Internal and external audit
- Data analysis
- CAPA and Root cause analysis
- Training
- Quality Control
- Traceability
- HACCP
- Management of customer complaints
References
- Mashau M.E, 082 5741 859, mpho.mashau@univen.ac.za, University of Venda - Lecturer
- Queen Baloyi, 078 643 8646, queen.baloyi@tigerbrands.com, Tigerbrands - Quality Assurance officer
- Edmon Nxumalo, 060 976 1591, edmon.nxumalo@serioplast.com, Serioplast South Africa – Quality Manager
Timeline
Quality Assurance Specialist
Serioplast
05.2022 - Current
Quality Controller
Serioplast
04.2017 - 01.2022
Quality Assurance Trainee
Tiger Brands
03.2016 - 02.2017
Quality Controller Trainee
Limpopo Dairy
03.2015 - 08.2015
BSc - Food Science and Technology
University of Venda
Data Analysis -
University of Cape town
ISO 9001:2015 - Implemetation
NOSA
Grade 12 -
Mphalaleni Secondary School