Douw Steyl
Meyerton
Summary
Reliable sales professional always up for a challenge. Known for closing difficult customer deals while remaining polished and composed. Pursuing a Technical Sales Representative role with a well-established organization.
Overview
24
24
years of professional experience
Work History
Restaurant Owner
Bubble Bliss Bubble Tea & Waffle
06.2023 - 02.2024
- Oversaw renovation projects that enhanced the aesthetic appeal of the restaurant space, contributing to increased guest satisfaction levels.
- Implemented effective inventory management systems to minimize waste and control food costs.
- Ensured compliance with all health department regulations, maintaining a safe environment for both employees and patrons alike.
- Managed financial operations for streamlined efficiency, reducing overall expenses and maximizing profits.
- Managed payroll, daily deposits, and cost controls.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Sales Manager
The Funky Feather
07.2015 - 03.2023
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
- Increased sales revenue by developing and implementing effective sales strategies.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Updated company website with deals and product packages
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Technical Sales Representative
Rothenberger
04.2013 - 05.2015
- Maintained and increased sales of company products
- Established, maintained and expanded the customer base for my designated area.
- Technical knowledge and application of pipe tools and equipment in the field.
- Demonstrated products and specific features at customer locations and special events.
- Collaborated closely with technical team to ensure accurate product knowledge for successful client demonstrations.
- Serviced the needs of existing customers.
- Increased business opportunities through various routes in the target market.
- Compiled and analyzed sales figures.
- Reported to senior managers.
- Attended product related technical shows to represent company products and services.
Technical Sales Representative
Rutherford (FTS Industries)
02.2011 - 03.2013
- Face to face selling of products to a customer base
- Recommended products and explained features and costs to help customers make educated buying decisions
- Developed strong relationships with key industry players, enhancing company reputation and market presence.
- Continuously improved personal knowledge of evolving technologies through self-directed learning initiatives.
- Increased product sales by effectively communicating technical specifications and benefits to potential clients.
- Collaborated with customers and asked questions to assess needs and budgets.
- Monitored weekly sales to write reports for senior leadership and streamline operational processes.
Subcontractor
Sentraten
03.2008 - 11.2010
- nstallations for Group five and Grinaker LTA on big construction sites
- Demonstrated versatility in technical techniques, working proficiently with both hand tools and power tools to achieve desired results.
- Increased safety on job sites by diligently following industry best practices and safety guidelines during all tasks.
- Reduced material waste by precisely measuring, cutting, and assembling for various construction projects.
- Checked measurements and completed accurate cuts to prevent materials waste and maintain cost controls.
- Read and interpreted blueprints and construction documents to determine project directives.
- Operated tools, equipment, and machinery according to safety standards.
- Reading, interpretation and implementation of installations according to drawings and plans
Production Manager & Sales
Fucon Projects
01.2003 - 12.2008
- Managed continuous improvement initiatives to drive gains in quality, flow and output
- Reviewed work for quality with company standards and design specifications
- Prioritized jobs and ensured that production flow was optimized
- Handled complaints and queries, and followed up on customer queries
- Resolved issues quickly to maintain productivity goals
- Managed internal operational standards and productivity targets
- Monitored team budgets to keep projects on task
- Created and oversaw production schedules and adjusted as needed to meet deadlines
- Extensive hands on experience in machinery and tools
- Ordered consumables and maintained machinery and tools
- Canvassed the designated market for sales opportunities by means of cold calling
- Followed up on existing sales leads
- Met with customers to discuss needs, tailor solutions and close deals
Installer
La Favorite
01.2000 - 12.2002
- Enhanced customer satisfaction by providing timely and accurate installations.
- Ensured high-quality results by consistently following manufacturer specifications during installations.
- Troubleshot complex installation issues, leveraging problem-solving skills to devise effective solutions promptly.
- Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
- Implemented quality control measures during installations, ensuring that each project met or exceeded client expectations and regulatory standards.
- Operated tools, equipment, and machinery according to safety standards.
Education
High School Diploma -
Hoërskool Dr. Malan
Meyerton1998
Skills
- Customer Needs Analysis
- Customer Service
- Technical Demonstrations
- Business Development
- Ability to work under pressure
- Client Relationships
- Communication
Timeline
Restaurant Owner
Bubble Bliss Bubble Tea & Waffle
06.2023 - 02.2024
Sales Manager
The Funky Feather
07.2015 - 03.2023
Technical Sales Representative
Rothenberger
04.2013 - 05.2015
Technical Sales Representative
Rutherford (FTS Industries)
02.2011 - 03.2013
Subcontractor
Sentraten
03.2008 - 11.2010
Production Manager & Sales
Fucon Projects
01.2003 - 12.2008
Installer
La Favorite
01.2000 - 12.2002
High School Diploma -
Hoërskool Dr. Malan
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