Dorothy Van Heerden
Project Manager Planning And Placement At ABSA
Pretoria
Summary
Professional Project Management Specialist with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs. Resourceful Project Manager with 16 years of expertise in organizing business operations, financial oversight and resource management to achieve smooth flow and project operations. Leads all resources and ensure proper planning are done, including equipment and supplies. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions. Knowledgeable in accounting principles, bookkeeping, budget and financial management. Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance. Talented professional considered knowledgeable leader and dedicated problem solver. Brings valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
35
35
years of professional experience
10
10
years of post-secondary education
Work History
Project Manager Planning & Placement Infrastr&ATMs
ABSA
Pretoria
01.2022 - Current
- Planned, designed, and scheduled phases for large projects.
- Developed and initiated projects, managed costs, and monitored performance.
- Managed projects from procurement to commission.
- Identified plans and resources required to meet project goals and objectives.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Met project deadlines without sacrificing build quality or workplace safety.
- Provided detailed project status updates to stakeholders and executive management.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Monitored project performance to identify areas of improvement and make adjustments.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Monitored project progress, identified risks and took corrective action as needed.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Maintained open communication by presenting regular updates on project status to customers.
- Project Management: Infrastructure, Branch & ATM Footprint Project Planning, Management & Implementation
- Minor Projects: Planning, Distribution, and Implementation
- Risk and Operations – Business Support
- Managing Business Processes & Business Planning functions
- Business Case populating and presenting
- Business Solutions & Daily Business Support
Project Management Regional Business Planner
ABSA
Pretoria
06.2007 - 12.2021
- Prioritized schedules to meet project goals and overall customer satisfaction.
- Recognized potential issues with inventory and quality control and engineered changes.
- Interacted with students and parents to explain financial aid procedures and maintain funding for students.
- Managed successful day-to-day operations of projects by maximizing productivity from available resources.
- Developed comprehensive plans for large-scale projects that involved coordinating multiple teams.
- Engaged in both long and short-term project planning, strategizing for on-time, high-quality deliverables.
- Monitored and tracked progress of projects using Gantt charts and project management software.
- Developed detailed event reports, documenting all aspects of each event.
- Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
- Project Management & Minor Project Annual budget
- Distribution, and Implementation of Projects
- Risk and Operations – Business Support
- Managing Business Processes & Business Planning functions
- Risk Management & Increase Operational Efficiency
- Facilitate and recommendations for Staffing Capacity
- Problem solving and recommendations
- Business case compilation and recommendation
Business Support Manager
ABSA
Pretoria
06.2006 - 07.2007
- Participated in employee relocation and transfer policy design, accounting for commercial business interests and employee well-being.
- Liaised with human resource department to resolve employee conflicts and concerns in need of escalation.
- Identified and managed service risks within company, recommending best practice enhancements and guidelines updates.
- Held meetings to communicate new policies and procedures to appropriate personnel.
- Participated in real estate change proposals, incorporating available business intelligence to inform property management decisions.
- Regional Cash Management Support
- Regional Policy and Processes Support
- Regional Business Support
- Introduce Training Tools and Material
- Manage Regional Fraud & Losses
- Manage Regional Trading and Non trading losses
Various Roles
ABSA
Pretoria
01.1989 - 06.2006
- Learned and adapted quickly to new technology and software applications.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Delivered services to customer locations within specific timeframes.
- Proven ability to learn quickly and adapt to new situations.
- Proven ability to develop and implement creative solutions to complex problems.
- Demonstrated high level of initiative and creativity while tackling difficult tasks.
- Proved successful working within tight deadlines and fast-paced environment.
- Passionate about learning and committed to continual improvement.
- Skilled at working independently and collaboratively in team environment.
- Worked well in team setting, providing support and guidance.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Education
Post Graduation - Project Management
Cranefield College
Pretoria South Africa 01.2013 - 12.2017
CAIBSA - Credit Management And Banking
Institute of Bankers
Pretoria South Africa 01.2001 - 12.2005
Skills
Project planning and development
undefinedReferences
Jimmy Roberts - Regional Operations Manager 082 565 3536
Palesa Mokhali - Former Business Support Manager 082 376 0203
Kappie Kapp - Former Regional Operations Manager 082 449 7698ns Manager
Timeline
Project Manager Planning & Placement Infrastr&ATMs
ABSA
01.2022 - Current
Post Graduation - Project Management
Cranefield College
01.2013 - 12.2017
Project Management Regional Business Planner
ABSA
06.2007 - 12.2021
Business Support Manager
ABSA
06.2006 - 07.2007
CAIBSA - Credit Management And Banking
Institute of Bankers
01.2001 - 12.2005
Various Roles
ABSA
01.1989 - 06.2006
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