Summary
Overview
Work History
Education
Skills
Websites
Certification
References
Accomplishments
Courses
Timeline
Generic

Doris Makoloi

HR Administrator
Orkney

Summary

Detail-oriented HR Administrator with a robust foundation in HR administration, skilled in managing employee records and optimizing onboarding processes. Expertise in supporting diverse HR functions ensures seamless operational workflows while upholding compliance with policies and regulations. Exceptional organizational and communication skills facilitate effective interdepartmental coordination and the handling of sensitive information, fostering a cohesive workplace environment. Committed to promoting positive employee experiences and enhancing overall HR efficiency, driving organizational success through strategic support.

Overview

10
10
years of professional experience
5
5
Certifications
5
5
Languages

Work History

HR Administrator

Botselo Mills
01.2023 - Current
  • Maintaining payroll information by collating, calculating, and entering data.
  • Overseeing the clocking system.
  • Overseeing and managing the handing out of timesheets and the payment of overtime.
  • Tracking employee leave, absences, and time off using Sage People300 and the Time and Attendance system (Labtime).
  • Conducting exit interviews for dismissed, retrenched, and resigning employees.
  • Managing monthly and weekly payroll payments.
  • Coordinating and submitting all required reports to regulatory bodies, including quarterly submissions to Statistics South Africa. (Quarterly Employment Survey)
  • Supporting the administration of disciplinary hearings, ensuring due process, and accurate documentation in line with company policy and legal requirements.
  • Maintaining all payroll operations according to company policies and procedures.
  • Calculating and processing pay: Calculating overtime, salary increases, shift payments, and holiday, sick, and maternity pay, medical aid, and pension fund administration.
  • Recording payroll data: Entering payroll data into the company's software system.
  • Issuing UIF forms: UI-19, UI-2.8, salary schedule, and service certificate.
  • Experience with SDL, UIF, PAYE, night shift allowances, travel claims, telephone allowances, termination leave, retrenchments, notice pay, severance pay, motor allowances, bargaining council levies, pension fund, medical aid, staff loans, deductions, and more.
  • Meeting strict deadlines.
  • Paying weekly subsistence allowances.
  • Updated HR database with new employee information, changes in benefits, and other details.
  • Prepared new hire letters, employee contracts, and corporate policies.
  • Ensured accurate record-keeping by conducting regular audits of personnel files and HR databases.
  • Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
  • Maintained up-to-date knowledge of HR best practices, applying this expertise when advising managers on employee matters.
  • Oversaw hiring, staffing, and labor law compliance.
  • Served as a knowledgeable resource for all staff members regarding company policies, procedures, benefits, and other HR-related matters.
  • Assisted employees with benefits enrollment, ensuring accuracy of information and timely processing of forms.
  • Managed benefits enrollment by answering questions and aiding employees with login details.
  • Managed payroll processing for +- 500 employees, ensuring accuracy and timely disbursement.
  • Facilitated smoother onboarding experiences, preparing and updating orientation materials.
  • Addressed employee grievances with empathy and efficiency, fostering supportive workplace culture.

Facilitator

Community Media Trust
01.2021 - 12.2022
  • Hosting, organizing and attending meetings with stakeholders
  • Identifying and networking with relevant stakeholders in the District to get access to the relevant target populations for multi session programmes
  • Attending weekly meetings at the district office
  • Preparing a monthly work plan in conjunction with the coordinator
  • Ensuring that suitable venue is found, and logistics for implementation are procured and provided to ensure effective and efficient rollout of the programme
  • Recruiting participants for multi-session programmes
  • Linking and referring participants for services, with key focus in HIV testing, Department of Health and Social Development.
  • Keep records of referrals and follow-ups
  • Responsible for completing and safe keeping all monitoring and evaluation documentation.
  • Responsible for completing and submitting a monthly timesheet
  • Increased participant engagement by incorporating interactive activities and group discussions into sessions.
  • Delivered high-quality training sessions, ensuring participants developed a thorough understanding of the subject matter.
  • Built rapport with diverse groups of stakeholders by demonstrating empathy, active listening skills, and cultural competence during facilitated sessions.
  • Fostered an inclusive learning environment by addressing diverse needs and adapting facilitation techniques as needed.

Assistant/Cashier

Arrie-Nel Pharmacy Group-Carlse Pharmacy
12.2019 - 12.2020
  • Ensuring the effective and efficient running of operational activities.
  • Maintaining high levels of accuracy in the scanning of merchandise and collecting payments.
  • Cleaned and sanitized cashier workstation and scanning area.
  • Replenished shelves regularly to meet customer demand and maximise sales.
  • Assisting clients on the floor to find non-prescribed medication.
  • Recommending the best medication for clients, with authorization from the pharmacist.
  • Supported store operations by accurately maintaining cash registers, preparing daily deposits, and reconciling discrepancies as needed.
  • Helped customers complete purchases, locate items, and join reward programs.

Clinical research assistant Intern

The Aurum Institute- YES Programme
05.2019 - 12.2019
  • Conduct information sessions for TB suspects
  • Promotion of trials to TB suspects
  • Receive authorization forms from TB suspects
  • Tracking TB tests results
  • Make follow-ups on TB suspects from spit hum collection to treatment initiation
  • Update of TB registers
  • Making calls to TB patients to facilitate treatment initiation
  • Filing and schedule of appointments
  • Promotion of TB screening.
  • Assist in TB outreach campaigns
  • Distribution of TB educational materials
  • Capturing TB suspects on CRAFT
  • Liaise with Site on participants who meet criteria for treatment who cannot be traced by the Clinic

HR Intern

Statistics South Africa
04.2016 - 04.2018
  • Collaborated with HR Practitioner in shortlisting sessions
  • Managed competency exercises
  • Assisted with administrative tasks and secretarial responsibilities during interviews
  • Confirmed appointments within 3 days of candidate acceptance
  • Finalized termination processes within 3 days
  • Implemented service benefits on Persal system within 5 days
  • Ensured timely filing of all documents within 3 days
  • Captured leave forms within 3 days
  • Drafted leave utilization reports every Thursday
  • Filed leave forms and registers every Friday
  • Opened file for each grievance received
  • Provided support to ensure grievances were resolved within 30 days, disciplinary cases within 60 days
  • Provided support and guidance on submission of performance plans/agreements by July 15th each year
  • Submitted biannual reviews by October 15th
  • Submitted biannual reviews and moderated individual performance evaluations by April 30th
  • Provided support during employee wellness sessions
  • Assisted in coordinating recruitment processes including job postings, interview scheduling, and candidate communication.

HR Intern

University of the Free State- HR Department
09.2015 - 04.2016
  • Observe during interview process
  • Responsible for providing salary scales and job applications
  • Creating SARS numbers for new employees
  • Assisted with drafting of charge sheets
  • Attended orientation sessions and information sessions as needed
  • Taking minutes during hearings
  • Helping with case registerComputer Testing
  • Assisting with the administration of the Personality Test (Keirsey Temperament Sorter) and the Acer (Accuracy and Calculation Test) assessment test to potential employees.
  • Collected and maintained applicant data for recruitment tracking and reporting purposes.
  • Assisted HR team with maintaining personnel files and documentation accuracy.
  • Observed and documented proceedings during disciplinary and grievance hearings.
  • Assisted in coordinating recruitment activities including scheduling interviews and communicating with candidates.
  • Supported the administration of employee onboarding processes and prepared new hire documentation.

Education

BA Honours - Industrial Psychology

University of The Free State
Bloemfontein, South Africa
04-2015

BA General - Industrial And Organizational Psychology

University of The Free State
Bloemfontein, South Africa
12.2013

Skills

  • Computer Literacy with proficiency in Microsoft Office
  • Detail Oriented
  • Good negotiation skills
  • Communication
  • Highly Adaptable
  • Knowledge of public service legislations laws
  • Knowledge of HR Prescripts
  • Human resources information systems
  • Payroll processing
  • Onboarding and orientation
  • Benefits administration
  • Unemployment claims handling
  • Employment law

Websites

Certification

Sage People300 Basic Part 1 & 2

References

References available upon request.

Accomplishments

  • Received awards for Best Report writing and Superstar during my tenure at Community Media Trust
  • Member of the Golden Key International Honour Society

Courses

  • Sage People300
  • Intermidiate Excel Course

Timeline

HR Administrator

Botselo Mills
01.2023 - Current

Facilitator

Community Media Trust
01.2021 - 12.2022

Assistant/Cashier

Arrie-Nel Pharmacy Group-Carlse Pharmacy
12.2019 - 12.2020

Clinical research assistant Intern

The Aurum Institute- YES Programme
05.2019 - 12.2019

HR Intern

Statistics South Africa
04.2016 - 04.2018

HR Intern

University of the Free State- HR Department
09.2015 - 04.2016

BA Honours - Industrial Psychology

University of The Free State

BA General - Industrial And Organizational Psychology

University of The Free State

Similar Profiles

CREATE PROFILE
Doris MakoloiHR Administrator