Dorah Lebohang Ranotsi
Senior Administrative Assistant
Vereeniging
Summary
Senior Administrative Assistant with over 5+ years of experience in administrative, financial, and stakeholder coordination roles within higher education and government sectors. Proven ability to manage office operations, financial processes, record management and executive support functions efficiently.
Experienced in working with system such as Kuali Financial System (KFS), WISL, and Microsoft Office Suite, with strong attention to details and compliance. Adept at at handling high-pressure environments, coordinating multiple stakeholders, and ensuring smooth administrative operations aligned with organizational goals.
Overview
9
9
years of professional experience
3
3
Certifications
3
3
Languages
Work History
Senior Administrative Assistant
North West University
10.2023 - Current
- Coordinate and manage student placement logistics, ensuring compliance with academic requirements.
- Administer and maintain records on WISL system, ensuring accurate data capturing.
- Oversee financial administration processes, including travel claims, accommodation bookings, and vendor payments.
- Process financial transactions using KFS, ensuring accuracy and compliance with policies.
- Maintain Financial records and support budgeting processed.
- Act as a key liaison between students, lecturers, schools and external stakeholders.
- Resolve administrative and logistical challenges efficiently
- Enhanced communication within the organization by managing internal and external correspondence promptly and professionally.
- Managed electronic records database and handled all file requests.
Administrative Assistant
North West University
01.2020 - 09.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Provided full administrative Support to postgraduates programmes (PGCE and BEdHons).
- Managed student records, marks processing, and data capturing.
- Coordinated meetings and prepared documentation (agendas, minutes).
- Handled high volumes of email and telephonic queries.
- Supported curriculum administration and programme coordination.
- Monitored office supplies inventory, ensuring availability of essential items without overstocking.
Administrative Clerk (Intern)
Department Of Education (District Office D7)
05.2019 - 12.2019
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Provided secretarial and to the Chief education Specialist.
- Managed incoming /outgoing correspondence and document tracking.
- Maintained filing system and records management processes.
- Coordinated meetings, prepared attendance registers, and recorded minutes.
- Managed leave register and office logistics.
- Handled stakeholder queries and front-office support.
Administrative Clerk (Intern)
Sedibeng TVET College
10.2016 - 04.2018
- Performed general clerical duties including data capturing, filing, and document preparation.
- Assisted with student registrations and bursary applications.
- Operated switchboard and handled incoming calls.
- Supported the PA of the campus manager with the clerical duties.
- Took meeting minutes and managed documents archiving.
Education
National N Diploma in Management Assistant - Business Studies
Sedibeng TVET College
Vanderbijlpark 04.2001 -
Skills
Strong attention to details
High level of integrity and professionalism
Ability to work under pressure
Excellent communication and interpersonal skills
Highly organized and results-driven
Effective problem solving
Detail-oriented approach
Certification
National Senior Certificate (Grade 12)
Timeline
Office Administration Master Class
10-2024
National Certificate: Information Technology: End User Computing NQF Level 3
06-2024
Senior Administrative Assistant
North West University
10.2023 - Current
Administrative Assistant
North West University
01.2020 - 09.2023
Administrative Clerk (Intern)
Department Of Education (District Office D7)
05.2019 - 12.2019
Administrative Clerk (Intern)
Sedibeng TVET College
10.2016 - 04.2018
National Senior Certificate (Grade 12)
12-2008
National N Diploma in Management Assistant - Business Studies
Sedibeng TVET College
04.2001 -
KEY SKILLS &COMPETENCIES
Administrative & Office Management
- Office administration & coordination
- Records and document management
- Meeting coordination & minute taking
- Diary and schedule Management
Financial Administration
- Budget Tracking and monitoring
- Processing payments and reimbursements
- Financial record keeping and reporting
- Compliance with financial policies
Systems & Tools
- Kuali Financial System (KFS)
- WISL System
- Microsoft Office (Word, Excel, Outlook, Powerpoint)
- Google Meet & Zoom
Stakeholder & Client Support
- Customer service & query resolution
- Liaison with internal &external stakeholders
- Communication management (email & telephone)
References
Available upon request