Overview
Work History
Education
Skills
Qualificationsandcourses
Productapplianceandosknowledge
Born
Dualcitizenship
Driverslicense
Personal Information
References
Interests
Timeline
Generic

Don Strapp

Systems Engineer
JHB

Overview

2
2
Languages

Work History

Systems Engineer

Fortinet
12.2019
  • Lead all technical aspects of a sales cycle with the customer, from the initial RFIs, through to RFPs & RFQs when required
  • This includes the project management and active participation in POCs in partnership with the relevant teams both internally and within the customer and/or commercial partner
  • Have the ability to listen and to understand the technical requirements of the customer, reading between the lines to build a solution, which outperforms the competitor offering
  • Be the primary technical point of contact for the customer(s) and partners in close collaboration with my sales partner
  • Continuously strive to improve knowledge around the Fortinet products and solutions, along with maintaining a deep understanding of the competitive landscape and Fortinet’s ability to provide long lasting protection against the ever-evolving threats
  • Have a strong ability to position Fortinet solutions to a customer, whether this be remotely or in person
  • This requires strong communication skills and the ability to confidently present through whiteboarding, technical white papers, technical plans or customer discussions
  • Manage my time effectively when working on multiple deals simultaneously, ensuring a positive customer experience is maintained
  • Maintain accurate activity, contact, and account technical information of all customers and prospects in the CRM (Salesforce)

Education

Westridge High School

Skills

Technical Analysis

Helpdesk operations

Technical Support

IT Infrastructure

Troubleshooting

System Troubleshooting

Root Cause Analysis

Client service and support

Hardware and software installation

Configuration Management

User Support

Infrastructure development

Penetration Testing

Cybersecurity Principles

TCP/IP protocol

Network Security

Firewalls

Information Security

Cybersecurity

Performance Tuning

Hardware integration

Project Management

Continuous Improvement

Infrastructure tracking

Network Architecture

Proficient in [Software]

Disaster Recovery

Product Development

Requirements Gathering

Web Security

Problem-Solving

Technical Support and Assistance

Excellent Communication

Problem-solving abilities

Multitasking

Adaptability

Critical Thinking

Multitasking Abilities

System and Network Security

Analytical Thinking

Interpersonal Skills

Teamwork and Collaboration

Time management abilities

Time Management

Attention to Detail

Self Motivation

Professionalism

Decision-Making

Active Listening

Goal Setting

Communication and Team Collaboration

Written Communication

Security management

Organizational Skills

Problem-solving aptitude

Team building

Regulatory Compliance

Technical Guidance

Adaptability and Flexibility

Effective Communication

Interpersonal Communication

Team Collaboration

Team Training

Task Prioritization

Technical Documentation and Reporting

Qualificationsandcourses

  • Microsoft Certified Systems Engineer (MCSE), Network Essentials, NT Server 4.0, NT Workstation 4.0, NT Server in the Enterprise, Windows '95
  • Websense URL Content Filtering, True
  • Mailsweeper for SMTP, True
  • RSA Authentication, True
  • Cisco Certified Network Associate (CCNA), True
  • Checkpoint Certified Systems Administrator (CCSA), V4
  • Checkpoint Certified Systems Engineer (CCSE), V4
  • Symantec SESA and Incident Manager, True
  • Symantec SGS, True
  • Fortigate FCNSA & FCNSP, V4
  • Fortinet NSE 1,23, True
  • Essential Manager Series (EMS), EPM : The Emotional Intelligent Manager (EQ), DDU Emotional Intelligent online module, Managing Employee Relations, Recruitment and Selection, Redpoint Consulting: Team Leadership Development program
  • Fortinet NSE 4, True
  • Fortinet NSE 7 - Enterprise Firewall, True

Productapplianceandosknowledge

Cisco Pix\ASA Firewalls, Nokia Firewalls, Symantec SGS Firewalls, Fortinet Fortigate Firewalls, Juniper SSL VPN Series, Z-Scaler Cloud Based Proxy Service, McAfee Intrushield (IPS), Firewall-1 versions 4.0, 4.1, NG, and NG, Symantec Anti-Virus Corporate Edition, Symantec Mail and Web Security, ESM and ITA Server, Symantec’s SESA and Incident Manager, McAfee Antivirus and EPO Server, and McAfee Mail content Filtering appliance, Pix IOS software, Mailsweeper and Websweeper, SurfControl, Microsoft ISA Server, ISS Realsecure, Snort IDS, Patchlink (Patch Management), Stonebeat, Webtrends, Websense, RSA Secure ID, Microsoft ISA Server, Gauntlet 4.1, 5.0, 6.0, Fortigate Firewall Firmware Version 2.8 to V5, McAfee IPS, Z-Scaler (Web Security | URL Filtering | Web Monitoring), Juniper SSL VPN

Born

04/24/1980

Dualcitizenship

South African / British

Driverslicense

Code 08, True

Personal Information

  • ID Number: 8004245008085
  • Age: 44
  • Marital Status: Engaged

References

  • Graeme O’ Driscoll, Innovation and Technology, Internet Solutions, +2711 575 3838, +2783 288 7280
  • Martin Schlatter, Global Services Security Manager, Dimension Data, +61396260667, +61438612739

Interests

Mountain Biking

Fishing

Football

Gardening

Timeline

Systems Engineer

Fortinet
12.2019

Westridge High School

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Don StrappSystems Engineer