Doné Bonita Bailey
Cape Town
Summary
Recent graduate with foundational knowledge in Freight Logistics NQF and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
2026
2026
years of professional experience
Work History
Legal Child Support Officer
Department of Justice and Constitutional Development
- Performed case management tasks to enforce court-ordered child support obligations.
- Monitored cases for support order compliance and made adjustments.
- Processed legal documents such as summons, bench warrants, wage attachments, and liens to prepare materials for trials.
- Calculated child support obligations and debts.
- Explained policies, procedures and instructions to parents.
- Interviewed involved parties to confirm facts, verify data, and locate persons and financial assets.
- Located parents for gaining child support and prepared records of payments.
- Provided genetic testing to determine paternity needs.
- Researched legal, financial, and other records to obtain data needed to secure and enforce child support cases.
- Performed skip tracing activities to locate absent parents and assets.
- Worked in collaboration with local, state and federal departments to obtain documentary evidence and other sensitive information.
- Contributed to court proceedings, advocating for family's best interests and recommending balanced solutions.
- Documented data and completed accurate updates to case records.
Acting Administrative Officer
Department of Justice and Constitutional Development
Freelance Tourist Driver Guide
Glorious Cape Tours
03.2022 - Current
- Planned and executed efficient tour routes by using maps and other navigational tools.
- Built personal relationships with guests to promote positive experiences.
- Furnished customers with unique experiences by developing and creating new tour routes.
- Informed tour members of safety risks associated with attractions, confirming customer security.
- Inspected tour sites for potential hazards and arranged for repairs when needed.
- Collaborated with other tour guides to provide comprehensive and enjoyable experience.
- Assisted tour members with luggage, bags and maps while handling other helpful tasks.
- Utilized effective communication and problem-solving skills to quickly resolve customer issues.
- Established positive relationships with tour members through fun and engaging conversation.
- Checked tour vehicles for cleanliness, safety and functionality.
- Guided groups of up to 50 people on scheduled tours.
- Demonstrated superior professionalism while interacting with customers and vendors.
- Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories.
- Worked closely with management staff to create new and lucrative tours.
- Delivered timely and accurate updates to tour coordinator regarding tour progress.
Child Support Investigator
Department of Justice and Constitutional Development
10.2015 - 04.2016
- Documented data and completed accurate updates to case records.
- Contributed to court proceedings, advocating for family's best interests and recommending balanced solutions.
- Documented findings and prepared detailed reports.
- Carefully documented statements, observations, and evidentiary materials.
- Conducted interviews with witnesses and clients.
- Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
- Conducted thorough face-to-face interviews with employers, families, neighbors, friends, and suspects, and documented investigative findings.
- Testified in court during civil proceedings and trials.
- Delivered calm, professional testimony to support case evidence, establish timelines, and offer law enforcement expertise.
- Identified witnesses and collected statements to gather information and pursue remedies for violations of legal standards.
- Consulted and cooperated with legal staff to verify timely and efficient investigation completion.
- Followed constitutional standards to properly obtain and execute warrants for arrests and searches.
Due Diligence Consultant
Absa Bank
08.2015 - 09.2015
- Performed risk-based analysis and remediation for business and consumer accounts per banking guidelines.
- Communicated with various business units to obtain necessary information for investigations.
- Identified and researched patterns, trends and anomalies in transactional and customer data to detect and prevent suspicious activity related to money laundering and terrorist financing.
- Used transactional and customer records, external data and publicly available information to identify suspicious or unusual activity.
- Completed detailed analysis to detect patterns, trends, anomalies and schemes in transactions and relationships across multiple businesses and products.
- Collected detailed notes on investigations and other communication to adhere to legal requirements and enhance recordkeeping.
- Maintained up-to-date knowledge of applicable laws and regulations.
- Kept informed regarding pending industry changes, trends or best practices.
- Maintained composure in stressful situations, confrontations, interviews and records searches.
Legal Intern
Office of Family Advocate
07.2014 - 07.2015
- Organized legal filing system to maximize efficiency.
- Reviewed legal information and proofed documentation for errors.
- Performed legal and general research, drafting memoranda, and correspondence.
- Interviewed and communicated with clients via phone or email.
- Sorted legal documents, filing and case materials in clear, orderly systems.
- Contacted clients to schedule appointments and discuss progress of cases.
- Researched statutes, decisions, legal articles, and codes.
- Interviewed clients to obtain information relevant to cases.
- Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
- Contacted witnesses to testify under oath at court hearings.
- Prepared various exhibits for attorneys for public meetings, zoning commission meetings, and legal resolutions.
Candidate Attorney
Legal Aid South Africa
04.2012 - 04.2014
- Provided legal research and legal technical content to produce products showcasing firm expertise.
- Developed and promoted firm online systems and liaised with users to gather feedback.
- Developed online, client-facing and internal resources and collated resource content.
- Assisted lawyers with materials preparation for internal and external training events.
- Completed research, compiled data, and assisted in timely reporting.
- Prepared and filed pleadings, motions and other legal documents in court proceedings.
- Interviewed witnesses and gathered public record research relevant to each case.
- Explained available courses of action and possible repercussions of cases to clients.
- Counseled clients on potential outcomes of legal matters.
- Created and finalized contracts and other legal documents for clients.
- Communicated with clients and collected information to research cases and prepare settlement offers.
- Negotiated settlements with opposing counsel.
- Drafted motions, petitions and waivers.
- Represented clients in court hearings and in negotiations with other parties.
- Analyzed legal documents and identified pertinent issues for clients.
- Researched and wrote contracts, agreements and proposals.
- Researched, wrote and filed motions, writs and briefs for each case.
Legal Secretary
Drakenstein Municipality
10.2010 - 03.2011
- Transcribed legal documents and phone conversations.
- Received and placed telephone calls to clients and prospective clients.
- Created, indexed, and maintained client binders.
- Screened telephone calls and forwarded to appropriate departments.
- Developed and maintained filing and retrieval systems.
- Conducted research on legal cases and prepared summaries for attorneys.
- Researched and identified legal precedents and statutes.
- Developed and maintained positive relationships with clients and colleagues.
- Scheduled all appointments, appearances and briefings.
Cashier
Pick N Pay
07.2007 - 12.2009
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Built relationships with customers to encourage repeat business.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Processed refunds and exchanges in accordance with company policy.
- Worked with floor team and managers to meet wide range of customer needs.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Learned duties for various positions and provided backup at key times.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Handled cash with high accuracy and took care to check bills for fraud.
- Set up new sales displays each week with fresh merchandise.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Education
Bachelors in Law - Law
University of Western Cape
Cape Town, South AfricaBachelors of Commerce (law) -
University of Western Cape
Cape Town, South AfricaComputer Practice N3 - Computer And Information Sciences
False Bay College
Cape Town, South AfricaDiploma in Freight Logistics NQF 5 - Logistics Management
SA Maritime And Transport College
Cape Town, South Africa08-2025
Skills
- Office administration
- Child support laws expertise
- Project coordination
- Courtroom appearances
- Conflict resolution
- Time management abilities
- Continuous improvement
- Adaptability and flexibility
- Professional demeanor
- Multitasking Abilities
- Reliability
- Problem-solving aptitude
- Resource coordination
- File management
- Great team player
- Legal terminology expertise
- Problem-solving
Languages
English
Bilingual or Proficient (C2)
afrikaans
Bilingual or Proficient (C2)
Timeline
Freelance Tourist Driver Guide
Glorious Cape Tours
03.2022 - Current
Child Support Investigator
Department of Justice and Constitutional Development
10.2015 - 04.2016
Due Diligence Consultant
Absa Bank
08.2015 - 09.2015
Legal Intern
Office of Family Advocate
07.2014 - 07.2015
Candidate Attorney
Legal Aid South Africa
04.2012 - 04.2014
Legal Secretary
Drakenstein Municipality
10.2010 - 03.2011
Cashier
Pick N Pay
07.2007 - 12.2009
Legal Child Support Officer
Department of Justice and Constitutional Development
Acting Administrative Officer
Department of Justice and Constitutional Development
Bachelors in Law - Law
University of Western Cape
Bachelors of Commerce (law) -
University of Western Cape
Computer Practice N3 - Computer And Information Sciences
False Bay College
Diploma in Freight Logistics NQF 5 - Logistics Management
SA Maritime And Transport College
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