Dominika Kurpiewska
peterborough,cambridgeshire
Summary
Dynamic and adaptable professional with a strong foundation in problem-solving and communication skills. Multilingual and adept at teamwork, consistently demonstrating the ability to use initiative and learn quickly. Committed to leveraging these skills to contribute effectively in diverse environments while pursuing opportunities for growth and development.
Overview
2
2
Languages
9
9
years of post-secondary education
4
4
years of professional experience
Work history
Tesco Colleague
Tesco Extra
peterborough, cambridgeshire
2023.10 - Current
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- Applied positive customer service approach to increase satisfaction levels.
- Increased customer satisfaction by resolving issues.
- Worked in high-pressure environments dealing with large amounts of customers.
- Punctually reported for duty each scheduled shift on time and ready to start immediately.
- Adapted work schedule to include nights, weekends, and bank holidays, covering nights, weekends and bank holidays.
Customer assistant
Card Factory
peterborough, cambridgeshire
2022.08 - 2023.08
- Supported customers in selecting products, utilising creativity to enhance satisfaction.
- Ensured clean, organised workspace to facilitate smooth checkout operations.
- Monitored inventory levels to prevent stock-outs and overstocking issues, ensuring product availability.
- Maintained sales floor stock levels through consistent monitoring and regular replenishments.
Education
Bachelor of Arts - Art
University of East London
London 2023.09 - 2026.05
A-Levels - Psychology, Art and Photography
Ormiston Bushfield Academy
Peterborough 2021.09 - 2023.06
GCSEs - English, Maths, Music, Science, Art, Child Development, History
Ormiston Bushfield Academy
Peterborough 2016.09 - 2021.07
Skills
- Customer engagement
- Problem-solving
- Communication skills
- Teamwork
- Able to use initiative
- Quick learner
- Multilingual
Languages
Polish
Native
English
Native
Affiliations
- gaming
- arts and crafts
- sewing
Timeline
Tesco Colleague
Tesco Extra
2023.10 - Current
Bachelor of Arts - Art
University of East London
2023.09 - 2026.05
Customer assistant
Card Factory
2022.08 - 2023.08
A-Levels - Psychology, Art and Photography
Ormiston Bushfield Academy
2021.09 - 2023.06
GCSEs - English, Maths, Music, Science, Art, Child Development, History
Ormiston Bushfield Academy
2016.09 - 2021.07