Dominic Bundi
Meru
Summary
To add a muscle to the team of an organization in terms of Information Technology, adding value to internal processes while increasing organization IT potential, returns/benefits and minimizing risks. To enhance organization vision and execute its mission in line with Information Technology, while maintaining organization culture and corporate citizenship. Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.
Overview
10
10
years of professional experience
Work History
Colocation Technician
Africa Data Centers
9 2022 - Current
- Providing inputs for capacity management of the computer rooms
- Providing inputs for allocation of equipment location, power and network connectivity and cooling capacity
- Tracking and labelling of assets for Asset Management
- Providing quotations for planned jobs to customers and assessing the feasibility of each request to make sure contractual service levels can be meet.
- Day-to-day allocation of colocation space (racks, keys, cages, power feeds, networking)
- Installing equipment, racks, cages, and cabling
- Inspection of equipment coming into the data Centre computer room, and final inspection after installation
- Operational supervision of outsource colocation contractors.
- Handling of requests from customers to analyze equipment and connectivity faults, alarms and incidents, diagnose faults and restore services.
Network Engineer
Fireside Communications Ltd.
06.2015 - 08.2022
- Installation and termination of Safaricom projects: - Wimax, Fiber, Microwave Unified communication, Support and maintenance.
- Technical support for Safaricom fixed data clients; procedural documentation and reporting to repair faults or setting up systems.
- Integrating Safaricom client LANs, WANs, internet, MPLS, VOIP, OSPF, EIGRP networks.
- E1 connection and configuration of PABX to E1service
- Installation of Fiber Optic, Structured Cabling, setting up CCTV, DSTV and Wireless Access Points.
- Training users on basic troubleshooting skills
- Rigging
- GSM, RF optimization and upgrading WIMAX BTS.
- Microwave installation
- Radwin, installation and support.
- Carrying out survey for different technologies implementation, wimax, fiber and microwave.
- Performing link audit and general preventive maintenance.
- HCS installations
- SIP connections installations and support.
Support/deployment technician
Comtech Networks Ltd
12.2014 - 05.2015
- Networking and Router configurations.
- Internet installations & Migrations.E1, Unified Communication & Wimax.
- Site survey & report writing.
- Microwave installations, microwave and radwin.
- Rigging, installing nokia siemens 3G antenna and RRU.
- Client relation and handling.
- Preventive Maintenance on the already existing networks.
- Support of existing networks, Structured cabling and LAN installations
Industrial Attachment - Electrical & Networks
Nairobi City Water and Sewerage Company
05.2014 - 11.2014
- Maintenance of the network system in all stations.
- Repair of hardwire IP phone and electrical systems.
- Installation of programs.
- Maintenance of the meter testing system.
- Maintenance of genets and electric water pumps
Education
Diploma in Technology, Electrical & Electronics engineering (computer systems option) -
The Technical University of Kenya
Kenya Certificate of Secondary Education - undefined
Kaaga Boys High School
undefined
Kenya Certificate of Primary Education
Skills
Maintenance and repairs
Customer Service
Equipment Maintenance
System Troubleshooting
Skillsandtechnicalcompetency
- LAN/WAN support, Troubleshooting and Installations.
- Routing and Switching protocols.
- Configuration and troubleshooting of multivendor network devices – Cisco, Huawei, Cyberoam, D-Link, Net Gear, MicroTik and others.
- Rigging. GSM, RF optimization and upgrading.
- MS Office
- Structured Cabling
- Customer Relations Experience
- Service Delivery
Othercertificationstrainings
- CCNA (Routing and Switching), Kenyatta University, 06/2013 - 12/2013
- Computer Operating Systems and Database management, Mbaya Karichu Institute, 01/2011 - 06/2011
- Gravity training - Fall Arrest and Basic Rescue, Not specified, 07/2015
- HCIA- Data center Facility, Huawei Academy, 06/2022
- CDCP- Certified Data center professional, EPI Academy, 05/2023
- AWS Data Centers Milan, Schneider Electric University, 08/2024
Recenttrainingsattended
- Managed Services-Fiber to Home: Safaricom HQ3 (November: 2019)
- Introduction to IOT-Cisco: Online course (August 2020)
- 5G Overview- Mobile Evolution Overview-Huawei: Online course (September 2020)
- Data Center Infrastructure Design and Management (Anixter University. September 2022)
- Data Centre Design Standard and Network Technologies (Anixter University. September 2022)
- Power Distribution in the Data Center. (Anixter University. January 2023)
- Network security expert 1 & 2- Fortinet: Online courses (July 2020)
- Introduction to cyber security-Cisco: Online course (August 2020)
Personal Information
- ID Number: 29053407
- Gender: Male
- Nationality: Kenyan
References
- Mr. Wycliffe Wabwire, Head of IT Operations ADC-East Africa, Wycliffe.wabwire@africadatacenters.com, +254701043023, P.O.Box 52428-00200
- Mr. Eliakim Mzungu, Cisco Coordinator Kenyatta University, +254715287020, P.O.Box 43844-00200, Nairobi
- Mr. Dennis Nadwa, Technical lead, Fireside Communications Ltd., +254723870440, P.O.Box 1296-00200
Timeline
Network Engineer
Fireside Communications Ltd.
06.2015 - 08.2022
Support/deployment technician
Comtech Networks Ltd
12.2014 - 05.2015
Industrial Attachment - Electrical & Networks
Nairobi City Water and Sewerage Company
05.2014 - 11.2014
Colocation Technician
Africa Data Centers
9 2022 - Current
Diploma in Technology, Electrical & Electronics engineering (computer systems option) -
The Technical University of Kenya
Kenya Certificate of Secondary Education - undefined
Kaaga Boys High School
undefined
Kenya Certificate of Primary Education
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