Dlamini Mamoya
LMS Administrator
Westonaria
Summary
Detail-oriented and technically proficient LMS Administrator with proven expertise in managing and maintaining learning management systems (LMS) in academic institution. Experienced in user support, content management, and data reporting to ensure seamless delivery of online and blended courses. Skilled in troubleshooting technical issues, and training faculty and students on LMS functionalities. Dedicated to improving user experience, maximizing platform capabilities, and supporting institutional goals for digital education.
Overview
9
9
years of professional experience
4036
4036
years of post-secondary education
3
3
Certifications
Work History
LMS Administrator
WITS University
Johannesburg
04.2018 - Current
- Assisting lectures with creation of course sites and projects sites on LMS (Canvas and Sakai, Moodle)
- Working together with the instructional technologist and instructional designers to troubleshoot and resolve technical issues related to accessing the LMS and course content.
- Administrative and technical support (Assigning approximately 80 tickets and resolving queries on ITSM)
- Lectures and Students orientations on the use of LMS
On-site Technical Support Intern
EOH Mthombo
Johannesburg
07.2016 - 04.2017
- Attending to End User or Desktop related queries
- Ensuring that all hardware and software is configured and installed correctly.
- Network Printer Support and Maintenance.
- Maintaining of IT break fix operations of Network and Desktop equipment ranging from call management
- Deploying or rolling out large number of IT Equipment (Desktops, Printers, Laptops, and Docking Stations etc.) to end users in a form of a Project Management.
- Managed/assigned approximately 80 incoming calls on ITSM, emails per day from customers.'
Education
Post graduate diploma in Education - Digital education and online teaching
WITS University
Johannesburg, South Africa11-2025
Bachelor of Education - Foundation Phase Teaching
University of South Africa
Pretoria, South Africa11-2024
Matric - Science Subjects
Mampoi High School
Free State, South Africa12.2010
Skills
Integrate learning technologies
Highly organized
Attention to detail
Team working skill
Basic knowledge of learning design
Learning management systems
Problem-solving
Professional development skills
Adaptive learning
Assessment tools
User management
Certification
National Certificate: Information Technology: Systems Support NQF 5
REFERENCES
Kreneshan Gopal
Position: Senior Manager
Company: Wits University
Contact No: +27 11 717 3130
E-mail: kreneshan.gopal@wits.ac.za
Boikhutso Molefe
Company: EOH MSPS
Contact No: 0736253187
E-mail:Bmolefe@npa.gov.za
Timeline
National Certificate: Information Technology: Systems Support NQF 5
12-2018
LMS Administrator
WITS University
04.2018 - Current
National Certificate: Information Technology: Technical Support NQF4
12-2017
On-site Technical Support Intern
EOH Mthombo
07.2016 - 04.2017
National Certificate: Information Technology: End user computing NQF 3
12-2011
Post graduate diploma in Education - Digital education and online teaching
WITS University
Bachelor of Education - Foundation Phase Teaching
University of South Africa
Matric - Science Subjects
Mampoi High School
Similar Profiles
Gabisile MotubaGabisile Motuba
Voice and Performance Teacher at Wits UniversityVoice and Performance Teacher at Wits University
Mmakgwadi Kgothatso MokgabudiMmakgwadi Kgothatso Mokgabudi
Tutor at Wits UniversityTutor at Wits University
Blessing Maqhawe ShabanguBlessing Maqhawe Shabangu
Volunteer at Wits UniversityVolunteer at Wits University
Gladwin Molemo KalakaGladwin Molemo Kalaka
Branch Manger at Capitec BankBranch Manger at Capitec Bank
Mpumelelo NdzimakhweMpumelelo Ndzimakhwe
Senior Surveyor at Sibanye-Stillwater MineSenior Surveyor at Sibanye-Stillwater Mine