Diyanetshi Mokoena
Durban
Summary
Enthusiastic individual with a solid background in customer service, demonstrating adaptability and initiative in fast-paced settings. Proven ability to work collaboratively within teams, ensuring effective communication and a positive experience for all guests. Strong work ethic drives dedication to maintaining high standards and exceeding expectations.
Overview
3
3
Languages
1
1
year of professional experience
Work History
Waitress
The Castle restaurant
Durban, South Africa
03.2025 - 04.2026
- Delivered meals and beverages promptly, ensuring orders were correct and met customer satisfaction.
- Enhanced customer experience through enthusiastic service and genuine interactions with each guest.
- Ensured compliance with hygiene and food handling standards, promoting a safe dining environment.
- Maintained tidy dining area by clearing and resetting tables promptly for incoming guests.
Education
NCV Level 3 - Civil Engineering
Elangeni Collage
Qadi Campus KwaNyuswa01-2028
Skills
- Food safety
- Menu knowledge
- Order taking
- Table serving
- Guest engagement
- Outstanding customer service
- Customer service
- Shift coordination
- Teamwork
- Strong communication
- Communication skills
- Positive and approachable
Languages
English
First Language
Sotho
Advanced
C1
Zulu
Advanced
C1
References
- Nosipho Magugu | nonhlenosipho4gmail.com | 082616502
- Amahle Jaca | jacaamahle@610gmail.com | 0613855248
- Owenkosi Ngcobo | 0679297777
Timeline
Waitress
The Castle restaurant
03.2025 - 04.2026
NCV Level 3 - Civil Engineering
Elangeni Collage